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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
72%
Recommend This Property

Overall Experience

3.8

based on 824 reviews
72%
Recommend This Property

Ratings Breakdown

824reviews

  • 5 Stars
    311
  • 4 Stars
    251
  • 3 Stars
    107
  • 2 Stars
    81
  • 1 Stars
    74

Comfortable bed and great customer service.

By

19 November 2020

Covid 19 Stay, so workers only at the time of review.
Staff friendly, fast check in, clean room.
Quiet room, so great nights sleep was to be had.
Early departure, so didn't have breakfast.

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Great stay

By

14 November 2020

The staff as always can’t do enough to make your stay as safe and comfortable as possible, always smiling and friendly, slept really well as always and the rooms are always to a great standard, clean and fresh, and though limited due to the current climate, it was nice to get hot food in the morning when I finished a 12 hour shift, a cup of tea and bacon cob was just what I needed before going to bed
Thank you

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Safe and relaxing stay at Holiday Inn Express Crewe

By

14 November 2020

The expectation of a stay in an Express level Holiday inn is not understandably at the level of Crown Plaza but the central Crewe local near to the main train station and many restaurants if you do not use the hotel food available is excellent.

Also, in this difficult time of COVID restrictions the safety precautions displayed is very good and to be commended.

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Improvement

By

13 November 2020

Very noisy put in the corridors. Could hear next door. Not sound proof. Woken up by the noise at 4am

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Great

By

12 November 2020

club

Lovely Hotel, staff very polite Manager very helpful when asking information
Would like to visit again
Handy for local food

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Crewe Holiday Inn Express Nov 20

By

07 November 2020

platinumelite

Overall very good, basic, clean tidy, polite and friendly staff

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good service

By

02 November 2020

good value some small problems with room, dealt with well with staff

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Great Hotel

By

28 October 2020

club

A1 quality, A1 cleanliness and very helpful staff. A great night's sleep in a modern room.

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Great nights sleep

By

25 October 2020

Good sized room with its own balcony, which was unexpected. The hotel was very quiet, it seemed like I was the only guest, and the staff were very attentive when I did see them.
The normal breakfast wasn’t available, but this is due to the COVID situation.

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Holiday Inn Express - Crewe

By

23 October 2020

platinumelite

Conveniently located hotel to Crewe Railway Station, local amenities and retail park (15mins walk away).

Sean and his customer service staff are simply great - Thank You Guys!

Rooms are comfortable, with the usual IHG amenities and toiletries available. HIE Crewe have agreements with local restaurants to widen the F

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Lovely bedroom

By

14 October 2020

Large very comfortable family bedroom,’with balcony.’Great beds and black out blings.
Should offer cereal with breakfast.
Staff fantastic.

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Easy check in

By

13 October 2020

Good location, easy check in, comfortable room. Breakfast choices limited, but good to be able to sit in the dining room for breakfast.

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