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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 450 reviews
94%
Recommend This Property

Ratings Breakdown

450reviews

  • 5 Stars
    316
  • 4 Stars
    97
  • 3 Stars
    23
  • 2 Stars
    11
  • 1 Stars
    3

excellent overall stay

By

29 March 2017

club

I enjoyed our stay. It was exactly what we needed.

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Below average

By

28 March 2017

I am a loyal Holiday Inn guest and have yet to feel so compelled to write a review. Overall quality of the hotel is average or slightly above average, smells in the room and hallway are what has motivated me to write a review. I will not stay at this hotel again but I will be staying at HYG properties again. I hope that I do not encounter this situation again.

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Comfortable bed and clean property

By

28 March 2017

club

Great stay - this is the 2nd time we've stayed at this location and will definitely be back when we are in Houston area. Clean and comfortable, nice and quiet.

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great service and good food

By

24 March 2017

very reasonable cost, quiet facility, convienient location, excellent staff

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Best run holiday inn express in Houston area

By

24 March 2017

Very clean hotel. Great location. Friendly, attentive staff.

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Very nice Hotel

By

22 March 2017

The Hotel is very clean, very well decorated and employees are very friendly.

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Awesome stay!

By

18 March 2017

The staff were great, the rooms were clean and the Wednesday reception was awesome!

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Good service / Hotel

By

17 March 2017

platinumelite

The staff is always friendly and listens to my concerns, very clean and quiet.

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Great experience

By

17 March 2017

club

Love the hotel. Friendly staff and clean comfy room

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A Nice Place -- Doors Are Loud Closing Though

By

16 March 2017

There were a lot of parents with pre-teen kids in the hotel due to a baseball tournament. It seemed like they entered and left their rooms at all hours, not at all trying to soften the noise of the doors closing. I heard loud slamming much of the night and day. I had requested a room farthest from the elevator, but they were only able to get me three doors away. As a light sleeper, I could still here the "ding" of the elevator's arrival from that distance. They DID upgrade me to a suite, which I appreciated. The staff was wonderful.

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comfortable bed

By

15 March 2017

club

put something on the doors so they will not slam. people are not respectful when they leave or enter the room.
some people do not stay all hours of the night

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Loved the bed!

By

14 March 2017

club

I slept really good. Enjoyed the big bathroom space. The shower was nice. Everything felt clean.

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