 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Good place to stay near airport
ByDKAlaska
June 24, 2022
Driving service to airport made it a convenient place to stay before flying out of the Knoxville airport. Clean with Mickey appointed rooms and decent breakfast. But folks partying at night kept me up and overall atmosphere was not great. This includes an exercise room that had not weights and only a treadmill.
My stay
Bynancyemh
June 20, 2022
Overall, a very pleasant experience. I couldn't figure out how to turn on lights beside bed.
Great place to stay with my dog
BySmkid
June 13, 2022
I am a regular visitor to this hotel. The ability to allow my pet and the availability to stay in a room that has direct outdoor access is the primary reason. It makes staying with my pup so easy!!
Comfortable bed.... Plenty of pillows!
Byrindareed
June 03, 2022
This was a five-star property! Somewhere I read it was a two-star property ..... That was not true. It was definitely five stars ! And the pool was great!
Overall wonderful room!
ByKimberly
June 01, 2022
We stayed here two nights!! Front desk and all staff were very courteous and helpful!!!! Will stay here again!!!
counld not adjust temperature in the room to be consistant throughout the night
Bylgarde
May 30, 2022
toilet did not flush, would drain slowly. Breakfast had no ice for your juice or ice water. Pillows were either completely flat or too high and hurt your neck. The comforter because it was in a cover, kept sliding off the bed. Air conditioner vibrated.
Very clean and helpful staff
Byewensell2
May 29, 2022
Great place to stay and is very convenient to the airport.
Poor Housekeeping Staff
ByLlc1971
May 24, 2022
Housekeeping staff is very poorly trained regarding customer service. As a senior, I have never been treated so rudely by hotel “service” member! We had over fifteen rooms blocked for a wedding event. In the future we would choose a different venue!
Very clean room
ByBonnie 50
May 23, 2022
I am always satisfied at Holiday Inn. The room is clean; the staff is friendly. The check in and check out services are very efficient.
great stay
ByCMargs23
May 20, 2022
Great stay close to airport. Very clean , great amenities , friendly staff. Stayed for business and was very very pleased with the hotel.
Broken elevator
ByFrio Man
May 16, 2022
Broken elevator!! No excuse!! How can a 3 story hotel function without a working elevator. The staff was clueless on how to fix it.
plumbing problem
Byjimmy
May 06, 2022
sarah went above and beyond to handle are sitution.
hope from guest relations also went above and beyond