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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 381 reviews
92%
Recommend This Property

Ratings Breakdown

381reviews

  • 5 Stars
    232
  • 4 Stars
    94
  • 3 Stars
    25
  • 2 Stars
    16
  • 1 Stars
    14

Remolacion

By

July 19, 2017

club

Creo que bado a que estado en otros holaday hoteleste a sido el hote l mas mal estado que e estado

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Tennessee adventure

By

July 17, 2017

club

Great staff and good breakfast. Bedding makes you melt to sleep.

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Convenience of location

By

July 17, 2017

platinumelite

The hotel is located close to everything. In both Alcoa and Maryville

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Nice place if doing activities in Smoky Mountains

By

July 16, 2017

Daughter attending a camp in the Smoky Mountains. This hotel was clean and the staff was friendly. We dropped my daughter off at camp and headed to Chattanooga which was an easy drive from Alcoa. Stayed on the way back and pleased with both stays.

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Poor Room and cleanliness room #105

By

July 15, 2017

Sent in photos of missing furniture, wires laying about, lack of # of wall sockets, dirty bathroom, long blackout curtains over air conditioner.

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Alcoa

By

July 13, 2017

club

We had a decent room with good beds but the hot water constantly ran out. We had to take cold showers. Not something I would ever want to do again.

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Excellent service, great sleep!

By

July 11, 2017

Holiday Inn Express and Suites in Alcoa TN is a great choice for anyone traveling for any purpose.. great rooms, awesome sleep and extraordinary staff provided excellent service. Great value and service!

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素晴らしいサービス

By

July 10, 2017

従業員の丁寧な接客および客室の清潔感を大変気に入りました。1点だけ問題があり、高温多湿の地域のため部屋およびベッドは湿気感がありました。多湿への対策が施されれば快適に過ごせるのでは?なお、冷房対応も可能と思いますが、寒い部屋を好まないため冷房は止めておりました。

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Great location

By

July 09, 2017

Great location, awesome bed. Friendly staff, good breakfast.

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Good people and a good experience

By

July 08, 2017

platinumelite

Staff was able to provide much of the information we needed to make our visit in the area a great experience.

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Bad experience

By

July 06, 2017

Gentleman desk clerk is an arrogant person who needs to work on his people skills.

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Bad Rooms

By

July 03, 2017

The room I stayed in was in very bad condition, and if I weren't just stayin for one night on business I would have found another hoitel.

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