 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Not great
ByMike
December 19, 2021
Floors were pretty disgusting. It looks like they haven’t seen a vacuum cleaner in awhile.
Holiday visit
ByJimbo
December 15, 2021
Hotel was very nice and have stayed here before when visiting Allentown good location and good value
HABITACIONES COMODAS
Bychelenys
December 09, 2021
Mi experiencia fue agradable las habitaciones super cómodas y limpias al igual que el baño
Snowmen worthy
BySmiley
December 08, 2021
It was a long day for us but once we arrived it was a snow filled peaceful night.
TAC stay
ByTAC stay
December 05, 2021
Bed was very comfy Need staff to be more attentive to guest Improvement needed iat breakfast.
Clean room, Comfortable bed, great shower
BySuep
November 28, 2021
Everything was great this stay. Tiki at the front reception was super welcoming and helpful! We have the option of staying in the newer holiday inn up the road but like the value and cleanliness here.
Excellent 2 Night Stay
Byowrp
November 27, 2021
We stayed for a weekend event taking place at a local college. We were very pleased with the hotel which far exceeded our expectations. The room/bed was comfortable and the stay included the hotel breakfast bar. It's not a fancy breakfast but we thoroughly enjoyed the many choices including a pancake machine. My personal favorite, however, is the Holiday Inn cinnamon roll - yum! The front staff was friendly and the breakfast staff was efficient. Due to Covid, we did not have in-room housekeeping services but you can let the front desk know if you want that service, more towels, etc. We felt the hotel did a good job with Covid safety measures and would certainly stay at this Holiday Inn Express again.
Excellent hotel
ByKaren
November 09, 2021
Very comfortable and clean. Breakfast buffet had lots to pick from. Everything in the room worked.
Friendly staff
ByShelly
November 05, 2021
I 1st stayed there because my sister was having surgery the next day and we wanted to be close to the hospital. She needed to stay in the hospital longer than expected and I returned to the hotel and explained I needed a room for another night because my sister had to stay in the hospital. The young lady was very understanding and even offered me a hospital rate. I believe this was the 1st time I stayed anywhere alone in all my years and the whole staff was so nice and I felt safe and comfortable. Thank you to all of them.
Short stay
ByDeb27
November 03, 2021
This is our second time here. Comfortable and clean. Breakfast needs attention with replenishing food during the dining times.
good brand but mixed feelings
Byvikt
October 31, 2021
It is a nice hotel and convenient location. Covid protocols were neither enforced nor followed by guests and some staff. People were not wearing masks or following social distancing. Middle of the night call to confirm my party has settled was met with the rude - "call them yourself". After that initial encounter, majority of the service personnel were very friendly and supportive. It is a mixed feeling about the hotel. Beds are super comfortable, temperature is well controlled but the walls are super thin as we could even hear the snoring from the adjacent room. The most unpleasant part about the stay was unwillingness to meet Hospital Rate discount. My whole family was in the nearby hospital in the accident and hospital's hotel was full. I was going back and forth between hotel and the hospital extending my stay every day. My discounted rate was sometimes higher then regular rate on the website.
Clean but overpriced
ByDoug
October 30, 2021
Clean but overpriced for what you get. Breakfast selection poor. Staff friendly, room clean. No blanket available for sofa bed and no discount offered for the inconvenience.