 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Very clean and well staffed
ByDAQUISTO
December 27, 2020
Overall experience was that the hotel was very good. The only concern is that for seniors the commodes are very small and to low to the floor. Senior need to be directed to rooms where there are hand rails and commodes need to be replaced with high and elongated units with hand rails.
Would not recommend to family.
ByKC4493
December 13, 2020
The room was fine as far as a one night stay. However the toilet had mold at the water line, indicating that it had been sitting since it was cleaned. The shower head was also rusted and had oxidized.
Relaxing but ReThink Breakfast
ByRetiredgirl
December 12, 2020
The Jimmy Dean crousaint or biscuit breakfast sandwich as options would be good and single serve orange juice to prevent spills. Eating utensils were kept at reception desk and there was no sign to instruct the guest.
It was difficult carrying condiments and a cup of juice. A paper bag or a carrier is needed. I miss the boiled egg. Can the sausage and gravy be served in small covered microwaivabe cups? The bannas were over ripe. Not a good breakfast experience.
The low commode was tough on my knees. Senior guests need a higher commode. The bed was comfortable but too high. Hard to get into the bed. Friendly staff and clean facility. Good location for near-by shopping and good parking.
Pleasant stay. Accommodating staff. Easy travel from I-95
Byedevesamjosh
December 11, 2020
Pleasant stay. Accommodating staff. Easy and convenient location off of I- 95
Nice Hotel
ByVPas
December 03, 2020
Overall very clean and hotel staff was friendly and helpful.
The front desk manager printed maps for us for locations in the area and the general manager was personable.
Declining Amenities
ByAlex
November 30, 2020
The beds are too soft and hurt my back. This hotel used to have a very nice breakfast as part of your stay. No longer. A very few packaged foods are on offer. There were also bagels and English muffins...but no way to toast them of course. I understand they had to do away with their usual breakfast offerings due to covid panic. However they need to step up their game in what they replaced that breakfast with, which was awful. They certainly didn't charge less.
My stay was very nice and comfortable
ByKindness
November 20, 2020
The room was clean comfortably roomy. The bathroom was nice and clean the leaning was fresh and there was enough for everyone and I would recommend my family and friends to stay
comfort
Byblackbeltmom
November 19, 2020
Wonderful friendly staff, great service, very clean
clean and reasonable
Byvictoria
November 18, 2020
We needed an inexpensive place to stay the night after Lax tourniment (2 adults 1 children ). The Holiday In express was very convenient, clean and reasonable.The desk staff were kind and helpful. The only complaint becouse they didnt have two queen beds we took one king bed plus sofabed , however there is not bed sheets for the sofa bed so we have to ask for however they didnt give us pillowcase .
Good Experience..but little pricy
ByJason
November 14, 2020
My family stayed the night just to get away for night and we enjoyed the experience. The staff was friendly and the hotel was nice and clean...As far as the room was concerned' it was clean and smelled good...No musty odor thank goodness...The price alittle steep but thought we were going to get buffet, but i can understand why not. The breakfast is cold selection which was not that great.
Tournament Stop
ByUnhappy Guest
November 11, 2020
Staff was not nice to our team or parents during stay. It was quite a turn off. Limited access to breakfast items and had to bring some things back to room to heat up. Not allowed to access toasters or microwaves in breakfast area. Room smelled foul. Beds not comfortable. Hair and trash in bathroom.
Beautiful hotel
Byjojo
November 06, 2020
Location was very convenient. Room was very nice and comfortable. Bed was comfy, bathroom was very spacious. Service was excellent. Like the fact that there was a microwave and fridge. Excellent lighting in the room.Shopping centers are close by. Overall it was very nice. I will definitely stay there again at my next visit