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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 445 reviews
92%
Recommend This Property

Ratings Breakdown

445reviews

  • 5 Stars
    312
  • 4 Stars
    75
  • 3 Stars
    32
  • 2 Stars
    22
  • 1 Stars
    4

Poor Communication

By

April 27, 2017

Staff did not alert me that they would be shutting off water. I could not complete my shower.

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Pleasant Experience

By

April 26, 2017

club

We were very pleased with the spaciousness and cleanliness of our room. The beds were very comfortable and our sleep good.The staff was friendly and check in went quickly.The price was reasonable. We enjoyed our breakfast and the coffee was good. The internet worked well for us also. It's ashame we didn't stay longer! Thank you!

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NWC Visit

By

April 26, 2017

Nice hotel. Close to the NWC. Miss Bob the Kayaker in the lobby. Please bring him back

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Nice staff, Squeaky Bed,

By

April 23, 2017

club

Bed Squeaked every move, Bathroom​ light above mirror flickered entire time switch was on

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Hurry up with the renovations

By

April 21, 2017

platinumelite

A working Business Center is important for
Business Travelers

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No hot water in the shower

By

April 21, 2017

The shower water temperature was tepid at best (70 deg F or so).Other guests were complaining about the water temperature also. This is unacceptable and is the reason I will not stay at this hotel again unless they can assure me the water issue has been resolved.
This was not a staff issue. The staff were extremely pleasant and cooperative from check-in to check-out. They were dealing with water temperature complaints from guests standing at the front desk and on the phone, they were very pleasant in dealing with me and the other guests.

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Nice

By

April 20, 2017

club

I had a long drive and stopped to rest for the night. The staff was great. The room was clean and comfortable.

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Great stay

By

April 19, 2017

Love consistency of visits to your hotels. Always know what I will be getting.

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Great Stay

By

April 19, 2017

club

We had a great stay! The bed was super comfortable and everything was very clean. I wasn't crazy about the breakfast options but it was standard free breakfast fare. The inside lobby is modern and welcoming.

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Great location and price

By

April 18, 2017

Excellent customer service and location to city of charlotte. Close to white water center and great breakfast.

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Aweful stay at Belmont, nc

By

April 12, 2017

See statement in review. See statement in review. See statement in review.

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Holiday inn

By

April 08, 2017

platinumelite

My stay and experience at holiday inn was excellent from the room service to check in experience. I will definitely be coming back a recommending this location

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