 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Hotel Clean and updated. Staff could use lessons in hospitality.
Byjoantravel7
August 06, 2016
The rooms were very clean and updated. The stairway carpets were dirty throughout our stay. The cooked items at breakfast tasted strange and we eat at hotel breakfasts a lot while traveling. The yogurt and cold cereal were fine. Service at the breakfast was a joke. The lady there acted like we were bothering her. If you don't have all of your food on your table by the time breakfast is over watch out. They clear it out so fast even while people are still in line to get food. Never saw that before. The manager and staff were not very friendly and they didn't see to be very hospitable which is strange because their job is to help customers. If you HAVE to stop there then it's fine and at least it's a new hotel. If you can stay another exit down the road you might have a better stay.
Clean property
ByRenee in PA
August 02, 2016
Very happy with the location, cleanliness of the hotel, and friendliness of the staff. Once again, Holiday Inn Express comes through as promised.
excelent service
Byred512
August 02, 2016
good place to stay very helpful staff a very nice place to stay
Nice Room
ByJsouthe
August 01, 2016
The room was very nice and clean. The staff was nice.
Bradford
ByThorman_1
July 31, 2016
Great Place great staff and nice rooms clean and new looking
Disappointing
ByBob450
July 28, 2016
It's true that the hotel was booked to capacity when we arrived, but that's no excuse for our room not being ready until an hour after the designated check-in time. No apology was offered and the staff was rude when we asked when our room would be ready. Also, our room was not made at 4:00 p.m. the next day when we returned, but the maid did at least apologize for that (the manager could learn from her). We will be returning to Bradford in the future, but after this experience I see no reason to stay at this facility again.
Nice, newer place
ByOld Guide
July 27, 2016
With a good staff and a pleasant breakfast this is a good place to stay if you are visiting the area or passing by. Its near a few museums, a nice college, a great forest and not far from a casino and a huge antique store.
My only complaint doesn't have to do with the hotel but rather the road coming directly south from NY which in NY is in terrible condition but quite nice in PA.
Good Central Location to Allegheny Forest & Niagara Falls
ByBird Lady 9
July 23, 2016
Appears to be a new property. Clean room with decent dresser drawers & closet storage space. Spacious breakfast area, well stocked. Plenty of free parking. The indoor pool is very small, but is nice for a brief swim. There is also a small picnic area with a grill. The hotel is right next to a highway and train tracks, but I never heard any outside noise. However, the interior walls are thin. I could hear the person walking back & forth in the room above me even with the TV on. This location is approx. 20 miles from the Kinzua Sky Walk which offers fantastic views. Valley Pit BBQ, in Smethport PA, is close and offers generous portions. Niagara Falls is 99 miles North which makes it a great day trip.
Good Place To Stay
Byjck0706
July 21, 2016
Facility still feels new.
Trains are very infrequent. Don't worry about that.
Room didn't have a safe.
Lobby elevator s-l-o-w
Room was spacious and clean. We were pleasantly surprised to find it included a Jacuzzi.
A/C unit was quiet.
Great customer service
Bymchowdhry
July 20, 2016
The hotel was nice and staff was friendly. I enjoyed the breakfast. Hotel looks relatively new. Room was clean but the curtains were not enough to cover the light.
Good use of club points
Bywinks66
July 13, 2016
The Holiday Inn Express was clean and had friendly service. It was also easy to find from highway and close to other amenities.
Very nice new hotel
ByDave2313
July 12, 2016
Great room with a nice friendly staff. Very convent off the free way.