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Holiday Inn Express & Suites Chatham South

575 Richmond Street , Chatham, Ontario N7M 1R2

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 1345 reviews
96%
Recommend This Property

Ratings Breakdown

1345reviews

  • 5 Stars
    987
  • 4 Stars
    271
  • 3 Stars
    54
  • 2 Stars
    19
  • 1 Stars
    14

Quiet and clean room

By

April 21, 2021

club

Room was clean, would prefer a room without carpet but overall clean.TV remote didnt work properly and downloading app to control with phone didnt work either.Not a big deal really.Breakfast was hot and decent selection and good service....not very busy at that time.Good value

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Terrible stay

By

April 15, 2021

club

We stay at this hotel regularly and this was our worst stay. We were originally relocated when we discovered screaming and crying children across the hall from our original room. However we were offered a queen as the best option even though we were booked for a king room. There was a king room option available but it was next to the elevators. So we took the queen. The room was quiet and we slept well. The next morning, as I finished my shower, the hose on the back of the toilet burst and water began to spray all
over the bathroom. My husband tried to shut the water off but the shut off tap didn’t to turn off. It just kept spinning. We called for maintenance to come immediately. They were excellent at dealing to the clean up. We went to get breakfast while they were working on the room. At breakfast, since we were much later than expected thwre were minimal options in which to choose. During breakfast maintenance spoke with us and told us that we would need to move to a new room and that we were “upgraded” to a king. This was the king room next to the elevators and below the crying and screaming children (which we discovered later in the afternoon as they were running around). The room was quiet when the children were quiet and the elevators were not loud.

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Fabulous

By

April 12, 2021

club

Very comfy, great people , loved it!!! Tremendous sleep!!!

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Good service

By

April 11, 2021

club

Staffs were polite. Room was clean and comfortable. However, breakfast was repeatedly so staying a long period there would be boring.

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Nice hotel

By

April 11, 2021

platinumelite

I like this hotel. We stay here a lot. Need breakfast a little earlier. But we get up very early to go to work. Feels like more than a 2 star hotel.

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Large room

By

April 01, 2021

club

Really enjoyed my stay. Felt like home away from home

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Best double birthdays our engagement and my 40th birthday

By

March 31, 2021

club

To be able to enjoy the comfort of the couch the atmosphere with the electric fireplace and the wonderful whirlpool which helped me to fully relax not something I've been able to in a long time and the time away even only one night from my special needs boys. My fiance proposed on the night of our birthday a special one at that my 40th it brought me to tears. I love how profeaaion your staff was with my 12 week old service dog in training. Overall such a romantic room and made for a great end of our birthdays

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Affaire

By

March 25, 2021

platinumelite

Bon hôtel propre avec du bon personelle
Séjour tranquille

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Friendly staff

By

March 24, 2021

club

Bed was super comfy. Couldn’t get a drink from the vending machine, but besides that was very satisfied!

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Unhappy with cleanliness and disinfectants has process

By

March 24, 2021

club

See attached in answer, I have already given my feedback in answering questions

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Excellent Service

By

March 24, 2021

club

We decided to spend the night at Holiday Inn Chatham, the experience was amazing, the staff so friendly and kind, the food was excellent and the room was quiet and really clean. The best thing was the bed, just perfect. So comfortable

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Not the best this time

By

March 22, 2021

club

All good as usual however the room was no as clean as it should have been , otherwise the stay was good.

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