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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 486 reviews
89%
Recommend This Property

Ratings Breakdown

486reviews

  • 5 Stars
    304
  • 4 Stars
    107
  • 3 Stars
    30
  • 2 Stars
    22
  • 1 Stars
    23

not happy

By

May 18, 2017

platinumelite

will never ever stay at this hotel again. next time i stay at any hotel, i will find out if it is undergoing renovations. it just looked bad. thank goodness i didn't have to pay for it.

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Safe, comfortable and enjoyable

By

May 16, 2017

club

The manager greeted us and was professional and courteous. My and my companion's handicap was accomodated by having a first floor room. My service dog was readily accepted.
The breakfast was well presented and tasty. There was a variety of selections suitable for any dietary restrictions.
My number one reason for choosing Holiday Inn Express for my travel needs is that of all the places I've stayed I feel safe at your locations.
My highest compliments to the manager of this particular hotel, and to the people who set up the breakfast room. Especially to the person who put smiley faces and "have a nice day" on the bananas. What a great way to start the day.
Oh, and I definitely want to say that the coffee was delicious! A huge thank you to everyone responsible for our comfortable stay :-)

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Columbus Trip

By

May 15, 2017

club

Very disappointed with overall stay and very unhappy with cost/night for a hotel that is in an unsafe environment and very dirty surroundings. I will not stay at this hotel again.

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It was fine

By

May 02, 2017

The only problem was the remodeling but that was no problem I like the sticky buns with gravy

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Great staff and excellent location

By

April 29, 2017

club

The best staff ever, excellent location in regards to Mapfre stadium rooms will be much nicer after Reno is complete

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Very Comfortable place to stay

By

April 27, 2017

platinumelite

I would recommend this hotel, and locations for people who are wanting a comfortable night's sleep. and good service.

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Comfortable and acceptable.

By

April 24, 2017

club

The was under construction and not easy to get around.
Chair in room was stained . Should have been replaced.
I'am sure when reconstruction is finished it will be very nice.

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Screme99

By

April 24, 2017

In town for a soccer tournament and booked through organizers and hotel is under extreme remodel and did not present itself as a HI express and when I discussed w owner/ operator she suggested that I and the other 15 rooms for 2 nights could leave.

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Comfortable room and top notch service.

By

April 19, 2017

club

Staff very friendly and helpful. Breakfast was good for a smaller hotel.

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Holiday Inn Express I71 Columbus Ohio.

By

April 17, 2017

club

Hotel is under renovation, not worth the price and inconvenience.

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Very close to Expo Center

By

April 11, 2017

club

The staff was excellent.... at the time we were there, they were renovating, so things were not normally the way they should be YET! We always stay here as it is very close to the EXPO CTR. The food was good and we slept very well....

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Tricked

By

April 11, 2017

This was the worst experience I've ever had with hotels.

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