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Holiday Inn Express & Suites Charlotte-Concord-I-85

7772 Gateway Lane Nw , Concord, North Carolina 28027

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 838 reviews
91%
Recommend This Property

Ratings Breakdown

838reviews

  • 5 Stars
    597
  • 4 Stars
    140
  • 3 Stars
    47
  • 2 Stars
    31
  • 1 Stars
    23

Excellent stay

By

December 25, 2019

club

Everything was as expected....excellent in all ways. Todd at front desk exceeded my expectations for cordial, helpful, immediate assistance. Will choose HIexpress above all others for value and variety of locations.

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Great hotel

By

December 25, 2019

club

The beds were very comfortable and the hotel was relatively quiet for a busy weekend. The blackout shades on the windows were great!

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Wonderful Stay

By

December 23, 2019

club

This hotel was clean and the staff was very friendly. I was given a complimentary upgrade and the room was great. I would recommend this hotel to anyone looking for a quiet, clean, and friendly place to stay

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great service.

By

December 16, 2019

club

It was an okay hotel but there was trash left in the room from the previous tenants and that was kind of a turn off

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Excellent Hotel Family or business

By

December 16, 2019

club

If you are on business or just a get away you will love this hotel, great breakfast, nice pool, many fast food places close!
Safe place to stay and the staff is fabulous!

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Great business stay

By

December 15, 2019

I stay here on business virtually every month. Great service, clean and quiet rooms, convenient location. Highly recommended

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Decent hotel, but the breakfast needs attention

By

December 11, 2019

I always love IHG, but this time the breakfast staff needs some direction. Items would run out and we would have to inform the attendant who was standing in the prep room, there weren’t serving utensils for the food so we were using the plastic spoons to dish up eggs and oatmeal, coffee was lukewarm...these details do affect the experience.

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Clean, comfortable and excellent breakfast .

By

December 10, 2019

club

The room was very nice and clean, breakfast was delicious, and the staff was very accommodating.

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Awesome Property

By

December 10, 2019

All I can say is that the experience was awesome here. The management and supporting staff was great...they took care of me...addressed my needs and ensured that all my concerns were taken care of

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Great Accommodations and Service, Comfortable

By

December 10, 2019

The staff was very friendly, rooms very clean and comfortable. The checking in and out process is very easy. Great parking, in a very safe area.

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Charlotte Stay

By

December 07, 2019

I had only two changes I would make. One, upgrade the shower head in the bathroom or at least clean the hard water off so it flows correctly. Second, the breakfast eggs should have option to have real eggs cooked to order. I love eggs in the morning but not egg substitute omelets.

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Great value and vry nice rooms

By

December 06, 2019

club

Stayed on two separate nights, over a two week period. Good location off the interstate. Close to many restaurants. Comfortable beds and clean rooms. Staff was very accommodating and breakfast was good.

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