Rated 4.6 out of 5 by 92
Rated 5.0 out of 5.0 by evevaline12 Really comfortable bed and great staff
This was not my first stay at this hotel. we stay at this particular one about twice a year. The service and staff is always great. Not just at this IHG but at every one I've stayed in over the years. I guess that's why we keep going back. We could stay at other hotels, but this one is my preference. The staff always go out of their way to assist us, if we need it.
August 27, 2015
Rated 5.0 out of 5.0 by Nurse47 great stay
another great stay in Covington. Thanks to all staff - you guys are totally awesome.
August 12, 2015
Rated 5.0 out of 5.0 by Jimmy Jones Great stay
Not the greatest fan of the environment but who cares. Needed a place for my family to stay on the way back from a long trip. Hotel staff were really friendly and the hotel itself is clean. Will be back.
August 10, 2015
Rated 5.0 out of 5.0 by JosieR56 Great Place to Stay in Covington
Relaxing stay in quiet, clean room. I enjoyed my stay at this Holiday Inn Express. The grounds were well kept and the staff were very professional and cordial. The breakfast area was clean and the food was better than at most Holiday Inn Express Hotels. I usually take my pillows from home but the pillows in my room were comfortable. I would stay at this hotel again and recommend it to others.
August 10, 2015
Rated 4.0 out of 5.0 by Linda not in love Good experience
Comfortable and clean which are the two big ones for me. Decent mattress and linens. Breakfast offering typical for this chain.
July 26, 2015
Rated 3.0 out of 5.0 by Bama1733 Still waiting on Welcome Points
The Hotel was clean, and the staff was good, when we checked in they recognized Platinum member, asked if we wanted a goody bag or the welcome points, told them points, and yet have not seen them put back on account, and from past experience if not given back to your account with in 24hrs of check out, you always to to go back and ask. I am tired of having to contact the Hotels for something that is suppose to be automatic once specified to staff.
The reason I put Pros and Cons both for Staff and Recognition for IHG® Rewards Club Members is that they were great up front, but some one needs to follow through for the Rewards Club Members.
July 24, 2015
Rated 5.0 out of 5.0 by Mrs. DK More than I expected.
I grew up in Covington and could not believe that such a nice hotel was there. It exceeded my expectations in every category. When I return to Covington, I will for sure stay there. It rates with the best in the Country.
July 23, 2015
Rated 5.0 out of 5.0 by Randysr57 Tired traveler.
I really enjoyed my stay at the Covington Holiday Inn. My check in and out was fast and the staff was great. The facility and rooms and grounds were very clean. The breakfast was really good along with the coffee. I will chose to stay at Holiday Inn because of the consistent quality experience the Holiday Inn provides thru out the U.S. when I stay at their hotels.
July 23, 2015