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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 517 reviews
97%
Recommend This Property

Ratings Breakdown

517reviews

  • 5 Stars
    396
  • 4 Stars
    89
  • 3 Stars
    14
  • 2 Stars
    10
  • 1 Stars
    8

Poor Service

By

February 17, 2017

The guys at the front desk don't care about the IHG status.
Yesterday 02/17 I tried to book another day at this hotel calling at the front desk and the person who answered the phone just say "we are fully booked sorry..." I tried to explain that my room was 208 and ask her if there was another option when she interrupted me and said again: "we are fully booked sorry..."After that, I tried to book my room using the IHG APP and It was possible. In the end I was not happy with the overall situation and I went to another hotel.
Today 02/18 I called to request my invoice and I am still waiting for it...

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Clean and comfortable

By

February 13, 2017

club

Only thing I would have liked is one or two extra blankets in the room, as the one on the bed was quite thin, and I wound up draping my fleece hoodie across myself for some extra warmth.

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Very nice place, good food!

By

February 12, 2017

club

The hotel was really good, the amenities were great, the kids got to spend lots of time in the pool and enjoyed their evening. The bed was comfortable, however, with the AC/Heat kicking in every few minutes, it made it a little harder to have a proper restorative sleep.

Overall, we still had a great experience and would book at this hotel again.

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Comfortable room

By

February 12, 2017

club

Good service and accommodating for an overnight in the city and airport shuttle for next morning.

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Great place to stay

By

February 10, 2017

club

We enjoyed our stay, used the pool and visited a few attractions in the city

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Fantastic stay

By

February 10, 2017

club

It's a wonderful and comfortable place to stay. It meet and exceeded all my needs and I'll definitely contribute to use their services.

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always a GreAT STAY

By

February 08, 2017

THE STAFF GO OUT OF THEIR WAY TO HELP YOU..ROOMS AND COMMON AREAS ARE VERY CLEAN

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Friendly staff - great service

By

February 06, 2017

club

Staff at this hotel (especially Larry) are great! Our stay at this hotel was good, with the exception of the beds which were not overly comfortable, and if someone moved or rolled over in the bed, the entire bed shook - which impacted everybody's quality of sleep.

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Stay during power outage

By

February 05, 2017

club

We stayed during a storm and power outage....the staff are EXCELLENT! They are so friendly, helpful and effecient. I only wish we would have horn to enjoy the facilities there ....but with no power ....not possible. I would highly recommend this establishment for the serice alone.

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great stay

By

February 04, 2017

club

Thanks for providing a consistent clean place to stay

Posted byHotelStaff
February 06, 2017
Greetings Bob, Thank you very much for your review! We are glad you enjoyed your stay and look forward in seeing you next time! Alyssa Williams Director of Sales sales@hieairportdieppe.com
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Good room

By

February 01, 2017

club

Perfect room for 2 adults and a child. Good breakfast. Everything was clean and the hotel was bright

Posted byHotelStaff
February 06, 2017
Greetings, Thank you very much for your review and 5 star rating! We are glad you and your family enjoyed our facility. We hope to see you again very soon! Alyssa Williams Director of Sales sales@hieairportdieppe.com
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Wonderful Staff

By

February 01, 2017

This is the place to stay if you are in the Moncton/Dieppe area. The staff are the best!

Posted byHotelStaff
February 06, 2017
Greetings CB, Thank you very much for your great review! I have shared your comments with our entire team and we look forward in seeing you soon! (: Alyssa Williams Director of Sales sales@hieairportdieppe.com
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