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Rated 4.6 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by Bike Race Brought my daughter to El Paso for a bike race. Contacted hotel staff ahead of time to arrange for her bike to be shipped to hotel and held for our arrival. Staff secured the bike in locked storage and were very helpful when we arrived, even offered my daughter encouragement and wished her good luck in the races. July 1, 2015
Rated 2.0 out of 5.0 by Poor management The management here isn't interested in engaging customers or helping them with problems. They will charge you, and upcharge you again, but talk to you...NO they won't. Really sad, new property, but the pool was out of order. June 30, 2015
Rated 5.0 out of 5.0 by El Paso hospitaltity The staff are what make this hotel great, they are some of the most friendly and helpful people I've met. When the desk clerks say "good morning sir." they mean. Its almost as if you are an old friend. June 29, 2015
Rated 5.0 out of 5.0 by Delightful Stay Always consistent comfort and service. I appreciate the shuttle service to the airport and local mall. June 29, 2015
Rated 1.0 out of 5.0 by Bad nights sleep The rooms and the staff were great, but my neighbor left their room with the TV volume maxed out. I notified the staff but they could not get them to turn the TV down. I was finally transfered to another room at 1:30 in the morning. I will not be staying at this hotel again. June 29, 2015
Rated 5.0 out of 5.0 by great stay great hotel. felt newer, was in really good shape. great location from airport. one of the best breakfasts I've had in the last month from four different hotels. June 29, 2015
Rated 5.0 out of 5.0 by El Paso Hotel Stay June Staff were extremely helpful and kind. Stay was great. June 27, 2015
Rated 5.0 out of 5.0 by El Paso IHG Stay if afforded the opportunity........................... June 24, 2015
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