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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 398 reviews
83%
Recommend This Property

Ratings Breakdown

398reviews

  • 5 Stars
    227
  • 4 Stars
    87
  • 3 Stars
    31
  • 2 Stars
    25
  • 1 Stars
    28

Great location

By

April 27, 2017

platinumelite

Hotel was easy to find and close to our confernce meetings at Southwestern Baptist Theological Seminary in Fort Worth.

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Great Hotel, Bad Rattle

By

April 25, 2017

club

Everything was great (room size, amenities etc) but a/c unit had a horrible rattle that kept us up all night.

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Very reliable!

By

April 20, 2017

platinumelite

We stay here because we can rely on a fantastic stay!

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Great stay

By

April 20, 2017

club

Staff very friendly love the management there, i Enjoy coming to this hotel very peaceful and quite

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Bathroom needed service, but hotel staff was excellent

By

April 19, 2017

club

There is clearly a disconnect on room repairs with this hotel location. The first room had a bathroom tub faucet that wouldn't shut off, and the second week, the bathroom mirror lighting had been "rigged" instead of fixing the fixtures. In addition to all of that, the bathtub shower doesn't drain properly (extremely slow) in both rooms I've stayed in, plus the ones my coworker stayed in. I will be hard-pressed to stay there again, which is unfortunate because the staff has been wonderful.

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recommend

By

April 19, 2017

club

Friendly staff. All was as expected. However, I was not greeted as an IHG rewards member. Only after asking was I able to make sure points were credited to me. Sometimes that happens. No big deal.

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Average Stay

By

April 19, 2017

club

Hotel fulfilled basic necessities for travelling with a group. One front desk attendant was not the most personable but other than that the stay was an average experience.

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Nice stay

By

April 11, 2017

club

Clean room, good breakfast. It was nice experience.

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Great front desk staff

By

April 10, 2017

platinumelite

Enjoyed our stay....everyone associated with the hotel was friendly and outgoing. Clean/quiet room

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Rude awakening

By

April 10, 2017

Room was nice and clean but plumbing in bathroom was not good. Shower would not cut off water completely and caused the bathroom and entry area to flood.

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HIE FWSW

By

April 09, 2017

Front desk Staff exceeded my expectations and made me feel welcome

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State HS bowling tornament

By

April 08, 2017

club

I enjoyed the stay. The bed was so comfortable. We were greeted by a young man that seemed truly glad we were there. Took the time to talk to us and cheer my daughter on for the tournament. Daughter loves the pool and work out room. You can tell him they won!

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