 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Stay
ByTonya
July 14, 2021
Great place to stay. Stephanie, front desk representative was very nice. Thank you Stephanie!
Horrible stay. Won't be back
ByHaley
July 12, 2021
Worst IHG experience we ever had. They need better front desk management and workers. Arrived around 11 p.m. to disgruntled employee telling us we did not have a reservation after already digitally checking in that morning. No one at front desk multiple times throughout stay. Phone in room to call front desk did not work. Bed was hard as a rock and got horrible night sleep. Water pressure in shower so low you can not get clean. Fire alarm went off for no reason at 6 am and woke us up. Will not be back
Nice staff
ByGerry
July 11, 2021
Changing us to a different location was poorly handled!
Haven at Holiday Inn
ByMia DivaWoo
July 06, 2021
My experience was very joyful. It was a haven away from home. I highly recommend this branch.
short of staff
ByLuis V
July 05, 2021
The hotel is short in staff, we asked for some additional towers, we had to came down the lobby to pick them up because they have no one to take them to the room. our Stay was 3 nights, house keeping never show up because they only clean the room after the 5 night... they dont even pick up the garbage or dirty towels... one of the most notable caracteristics of Holiday inn hotels was the cleaning, not this time... very disappointing.
Comfortable bed and clean shower
Byj. barnes
July 03, 2021
I find this hotel to be very neat and the whole facility smelled clean. The bed was exceptionally comfy as well as the pillows.
Nice stay/Wonderful staff
ByAnnie
July 02, 2021
Great staff. Could be a bit cleaner from stains in carpet and broken items in room. Maybe HIE could do some updating once we recover from Covid losses. Wonderful staff and that’s what matters in the end.I would be happy to return to this hotel.
Nice, clean, quiet hotel
ByMama
July 02, 2021
Nice hotel in a good location. Friendly staff and good value for a stay in Fort worth.
Wedding event
ByLee C
June 30, 2021
Overall, stay was good and met our needs based on location and price and comfort. On arrival we waited a long time for the one front desk person to get off the phone to help those of us waiting. Ultimately, another person appeared to assist with check in. Ice machine was not working. A bag of trash was in the hallway throughout our entire 2 night stay. Swimming pool was apparently out of commission. Had hoped to use it.
Room was comfortable. Bed linens were very nice and soft, and felt high quality. Bathroom appeared to have been recently renovated and was clean and very functional, although the toilet is almost in front of one of the sinks.
Stockyards visit
ByStockyards visitor
June 30, 2021
Good location not to expensive to get an Uber to get around. Room was clean once they got me in the correct room I booked. The mix up was handled quickly and very friendly.
Great experience
ByLoki
June 27, 2021
Very friendly, very clean. Great location. Really nice plants around the building. Quiet hallways. Slept great.
Reservation
ByJpAck
June 23, 2021
Acquiring a reservation is a farce. The system needs improvement now much too lengthy.