 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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POOR FRONT DESK STAFF CUSTOMER SERVICE
ByHONEST GIRL
July 27, 2016
YOUR STAFF AT THIS PLACE NEED TO LEARN MORE CUSTOMER SERVICE SKILLS
Best sleep I've had in a long time!
ByTygrgal1
July 21, 2016
We had to stay at the hotel because our hot water heater exploded at home (they are in the attic!) and we had no water for a week. The comfort of this hotel made a bad situation just a little bit better. Cinthya, at the front desk, is super nice. The pool wasn't super cold like most places. My only complaint there is the excessive salt taste. Housekeeping did a good job, I just wish they could speak English!! Otherwise we totally enjoyed our stay and would recommend to others.
Relaxing Stay
ByTwins Visit
July 21, 2016
Convenient for our needs, clean, comfortable, nice professional staff, just a nice enjoying stress free stay.
Courteous Staff
BySwamp Rat 8864
July 20, 2016
Staff were great and answered all questions about the area.
Hotel
By
July 18, 2016
Great Place, little hard to get to during rush hour. Pool and Jacuzzi great and working! Breakfast and dinners included were great!
Good Location and Service
ByIowa Family of Four
July 17, 2016
It was a family trip (parents and 2 high school students). Very good service and easy to get to locations in Fort Worth area or onto the interstate to Dallas. Great food selections around the hotel area also. Staff was courteous and we had a great stay. Just be aware that the bathroom sinks are in with the shower so that ties you up getting ready with a family of four. Otherwise, I would totally recommend it.
New, comfortable
ByDaveyDoRight
July 11, 2016
Nice place to stay. If you expect to use their "business center", know that you will be disappointed. One computer, and the Explorer browser was 3 or 4 versions out of date.
Friendly staff clean and comfy rooms
ByJulieann92
July 06, 2016
Love the whole stay especially the 24hr pool. Rooms are clean and very comfortable. Front desk staff at check in was very friendly
Comfy bed and clean hotel
Byjarjam1026
July 06, 2016
really liked the rooms. Front desk lady was really nice. Unfortunately, we had reserved a suite with two beds and a sleeper couch and ended up with a king bed and a sleeper sofa. my son ended up sleeping on the floor.
Business Trip
ByRoom702
July 03, 2016
Recently remodeled. Staff is outstanding and provides excellent customer service. Breakfast and late afternoon snack is outstanding. You will not be disappointed staying at this facility.
Stopping for the night
BySmurffydoll
July 01, 2016
Everything was great after it took 1.5 hours to check in. We still do not understand what was so hard about checking into a king suite. The room was available, it was midnight, yet the desk clerks continued to tell us it was not available. another clerk completed the transaction and we ended up in a queen room and had to go through more hassle to get a king.
Easy access to I35, comfortable bed, great AC
ByCubbie1
June 29, 2016
Stayed there for 3 nights. Comfortable accommodations at a reasonable price. Friendly staff, free breakfast. Easy access to major streets in north Ft Worth and the interstate.