Rated 4.4 out of 5 by 251
Rated 5.0 out of 5.0 by Leckienotlucky Great Stay
Clean and comfortable hotel with excellent staff. Close to shops, bars and restaurants.
July 9, 2014
Rated 5.0 out of 5.0 by coll56 Receptionist
Receptionist on arrival went out of her way to make us feel welcome. We were early and were offered a complimentary breakfast whist waiting. She answered all our our questions efficiently and was very professional and friendly.
July 6, 2014
Rated 4.0 out of 5.0 GREAT AREA GOOD SERVICE
Hotel is located in the best area and service is good, but same cannot be said about food, juice next day was diluted, variety of food was much restricted. Everyday egg scramble , someday egg omelette can be there !?
July 5, 2014
Rated 5.0 out of 5.0 by noddy88 great service
very welcoming staff comfortable rooms - only thing I would like to see is bacon and black pudding on the breakfast menu
July 5, 2014
Rated 5.0 out of 5.0 by slimJim1944 Aeroplan points
Aeroplan website lists Holiday Inn Express as giving 500 aeroplan points per visist.
The hotel staff said they did not give aeroplan points.
Please clarify this
July 2, 2014
Rated 5.0 out of 5.0 by PomPom13 Good Hotel in good location
Another excellent stay at this city centre location. I have stayed here on several occasions and have never had any reason to complain.
Hotel was very busy during this stay but staff still managed to make you feel welcome even during a hectic breakfast period. I will definitely continue to use this hotel.
July 1, 2014
Rated 5.0 out of 5.0 by Clarky1874 Firm comfortable mattress
Hotel was in a good location close to the River Clyde and Glasgow's Merchant Quarter.
Room facilities were as one would expect for a hotel of this level.
Breakfast choice was a bit limited.
Staff were helpful when I asked for information on nearby pubs and restaurants.
June 28, 2014
Rated 5.0 out of 5.0 by Visitor to cultural hull BEST HOLIDAY INN EXPRESS SO FAR
UPON OUR ARRIVAL WE WERE GREETED BY A LADY FROM THE MANAGEMENT TEAM. SHE HELPED ME WITH OUR LUGGAGE AND TOOK ME UP TO OUR ROOM WHILE MY HUSBAND WENT TO PARK THE CAR NEARBY. THIS IS SOMETHING YOU DON'T OFTEN GET EVEN IN TOP CLASS HOTELS!
THE SAME LADY LATER RECOMMENDED PLACES TO DINE CLOSE BY. WE TOOK ONE OF HER RECOMMENDATIONS AND HAD A LOVELY MEAL.
BREAKFAST WAS THE USUAL HOLIDAY INN EXPRESS STANDARD. THE ONLY COMPLAINT I HAVE IS THE PLATES WEREN'T WARM. IT IS FAR BETTER TO HAVE WARM PLATES FOR HOT FOOD THAN COLD ONES. THE BREAKFAST AREA IS VERY RELAXING AND PLATES AND TABLES TIDIED REGULARLY.
THE HOTEL ORDERED TAXIS FOR US AND EVEN CHASED UP ONE THAT WAS LATE.
OVERALL A GREAT EXPERIENCE AND THIS IS BY FAR THE BEST HOLIDAY INN EXPRESS EITHER MYSELF OR MY HUSBAND HAVE STAYED IN. WE WILL CERTAINLY BE BACK.
I AM ONLY SORRY THE GUIDELINES SHOW I CAN'T INDICATE THE NAMES OF THE STAFF WHO PROVIDED SUCH A GREAT SERVICE.
June 23, 2014