 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
|
Great breakfast
ByBecky
June 13, 2022
Wonderful breakfast and friendly staff make this a great night stay in Grant’s Pass. Close and convenient to restaurants down town. Would stay here again anytime. We were just passing through on a road around southern Oregon and Northern California but was pleasantly surprised with our visit there. Desk staff was also excellent and had great recommendations for supper.
Quoted price not honored
ByOvercharged2022
June 08, 2022
Thus is the first time we have ever had our rate changed at check-in. There was a difference of close to $50 overall. When we questioned it the man checking us in was not helpful and tried to act like he was doing us a favor by giving us a military discount, even though we are not military. We were trying to use our Federal Employee discount that we are allowed to use at every other location we stay at.
Great hotel in Grants Pass, OR
ByJMRichmond
June 06, 2022
The hotel is in a nice location. Our check in and check out was a breeze. Our room was spotless and the beds were comfy, perfect after a long day of driving. Breakfast was good, standard offerings like scrambled eggs/omelet, pork sausage, turkey sausage, oatmeal, pancakes/muffins/cinnamon rolls, yogurt and milk.
easy on easy off by the I-5 freewy
ByRose
June 05, 2022
Ideally location for staying over nite travelers....................our one nite stay was good rest. Ate at the local next door restaurant (awful food, had a long wait >30 min. until food were served). Staff were all kind. We wish the hotel have its own restaurant.
Animals in breakfast area
ByDon401
May 29, 2022
I have stayed at this Hotel many times. Until this experience it has been great.
I am not against pets traveling with people, that's there thing but this was just disgusting.
My wife and I were eating breakfast in the room with all the food, others also present when this women came in, with here dog on a leash. She had the dog with her as she went through the line and picked up stuff to eat. When she was done she went to an area at a table with bench seats. This is where my wife and I were eating already. She sat down with another women and took out a bowl. Put it on the bench seat and put food in it for the dog to eat from the breakfast items she just picked up.
We were in awe that someone with so little thought would bring the animal into the eating area and do this within this area.
I lost all faith in the establishment at this location, terrible customer service allowing this to happen.
If I could of got a refund I would of at this point but since we were leaving I just wanted to get out of there.
Nice hotel
ByTina & Mike
May 05, 2022
Enjoyed our stay. King bed was comfortable and hotel very clean. A little hard to see sign coming off the freeway though.
Another Great Stay
ByTina & Mike
May 05, 2022
Great hotel, we always feel welcome and the staff is great!
Noisy guests
ByFirst-timeMormor
April 23, 2022
While the room was clean, nice, fairly soft towels and pillows... got myself tucked in for a long drive the next day... middle of the night in come some really loud obnoxious people right by my headboard. They bumped around, spoke at full volume, swearing and yelling until at least 3:00 am, at which point I had a lot of trouble catching anymore shut-eye. So no, I didn't get a good night's sleep. Someone should monitor night time noise so normal guests can rest.
Clean rooms and friendly front desk staff
By907marcy
March 17, 2022
This was our third holiday inn in 10 days in three states. Very clean rooms, front desk staff were fabulous. Fantastic breakfast choices and great room. Only complaint is that our mattress was a bit worn, maybe just firmer than the other beds we had stayed in And one of our three mornings we were awoken at 8 AM by a group of cleaning staff visiting rather loudly right outside our door And what seemed like they were checking all of the doors in our section of the hall because doors were slammed repeatedly. We purposefully asked to be at an end of a hallway away from elevators and other noises. Other than that definitely a four-star stay, would definitely stay again.
Comfortable but older facility
ByRon578
March 10, 2022
Through out clean and safe. Disappointed in arrival greeting. Host was abrupt and matter of fact in answering our questions. Definitely not typical of IHG personnel. We would recommend this location except for this experience.
Nice hotel and the staff are awesome
ByHoliday hopper
March 03, 2022
I stay at this hotel from time to time and always look forward to the stay. The staff are awesome and go out of their way to help, the rooms are nice and it's always a pleasant stay. Two thumbs up!
Work
BySonny
December 21, 2021
I had no issues with my stay, the room is very clean and organized very presentable.