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Rated 4.5 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Relaxing night. Greeted warmly upon arrival. Room was clean and inviting. Comfortable night. Breakfast was ready on time. My choices were limited by my Vegan dietary habits. Most People would be well satisfied. Warm farewell upon check-out. I will be back next ski season. Or whenever I have a reason to be in Great Barrington, MA. March 25, 2015
Rated 4.0 out of 5.0 by Not a bad option and close to good food Overall, a good option for the area. I was traveling on business and it was nice to have some great dining options close by. Some areas of the room needed attention, mainly the shower heads. Other areas, such as cold breakfast, were not what I have come to expect from HIE. I assume that this was just an anomaly. March 23, 2015
Rated 5.0 out of 5.0 by Great place to rest up before or after a day of skiing. I stayed here recently with my son on an overnight trip to for a day of skiing. Check-in was a breeze and the distance from the parking area to the lobby to the room was nice and short. Everything about our stay was very good. The room was clean and had a very neutral odor- no cleaning products or anything like that. The condition of the furniture, walls, ceiling, paint, etc. was all very good and showed little if no sign of wear. The bathroom was also very clean although the tub had some stains- but nothing off-putting. My only complaints for the room were that the heater/air conditioner was a bit noisy as it cycled on and off and there were no black-out curtains in the windows that could be drawn- just a sheer curtain that does little for privacy/light- and we were on the ground floor. I thought that was a little odd. We faced away from the parking lot so it wasn't a huge deal, but still- a bit weird that the windows could not be covered fully. Breakfast in the morning was very pleasant in the nicely appointed dining area- complete with colorful fish tank (good for the kids) and a working fireplace (gas fire?). The food was what you would expect for a free continental breakfast but Frank the host was fantastic with the kids and very attentive and friendly. All in all, a great experience and we will definitely stay again in the future. March 16, 2015
Rated 4.0 out of 5.0 by Comfortable choice good location, pleasant staff, swimming pool could use an upgrade February 28, 2015
Rated 5.0 out of 5.0 by Great stay Nice place to stay. Close to resorts and very good restuarants in the area. Chris at the front desk is very helpful and polite, and Frank in the breakfast area was very funny and seemed to be one step ahead of the crowd. I will be coming back the end of March for business. February 22, 2015
Rated 2.0 out of 5.0 by Stay was just ok When I walked into the room there was debris on the floor ( looked like potato chips of some sort) and a few other things. Appeared to me the room was not vacuumed. The heat/ac unit had a noticeable draft underneath. I noticed the breakfast area in the evening was not as clean as I would expect it to be from previous stays at Holiday Inn Expresses. I frequently stay at Holiday Inns because they usually meet my expectations. i was disappointed with this stay February 21, 2015
Rated 5.0 out of 5.0 by Very nice hotel and value Nice and accomodating staff - good clean room. Good vlaue for money. Cloase to butternut Basic hotel - small pool breafast buffet February 20, 2015
Rated 5.0 out of 5.0 by Always a pleasant stay This is a great little hotel, run by caring staff. I've stayed here about 8 nights in the last year and a half, and the pleasant experience is always consistent. February 16, 2015
  • 2015-03-29T12:50:32.776-05:00
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