 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Great customer service
ByKJfromAZ
June 26, 2022
On a family road trip through New England, we stayed at this location--one of eight hotels on our itinerary, five of which were Holiday Inns--and we all agree that this was our favorite hotel. Great location, quiet and clean, but most of all, we were really impressed by the friendly and helpful staff who were so kind and really went above and beyond to make our stay pleasant. We hope to stay here again sometime!
Quiet
ByDrkarsmi
June 25, 2022
Quiet location. Walk to brewpub. Decent breakfast. Nice staff. Small pool.
Excellent Service
ByCalmncool16
June 23, 2022
Management was great about extending my stay with a last minute change of plans.
Friendly staff, good location for Great Barrington
ByVAMnyc
June 13, 2022
Overall this hotel has everything you need for a trip to the Berkshires - friendly staff, breakfast included, easy parking, close to restaurants. I do think the hotel is priced too highly honestly. There are some aspects of the hotel that make it a little out dated and could use some improvements, like stains on the hallway carpets, elevator that seems a little dingy, etc. But the staff was incredibly helpful and kind. Just felt like for the price I paid, it would be nice to have some nicer finishes in the rooms.
Five Star Breakfast and Accommodations!
ByBenBen
June 08, 2022
I awoke to the aroma of fresh eggs, bacon, and pancakes lingering in the hallway. Followed my nose to a delicious breakfast, which also included fresh fruit and cinnamon rolls! The Holiday Inn Express in Great Barrington, MA knows how to please! What a wonderful way to start my day. Thank you to the staff and management for another pleasant stay, and for your commitment, and attentiveness toward your guests!
Comfortable bed and warm employees
ByAngelaPe
June 08, 2022
We stayed here for our son's high school graduation. The facility was friendly, clean and comfortable. The complimentary breakfast was just OK but the coffee was good! The staff was accommodating for our request for adjoining rooms, which was fun! Not high on fancy amenities but that's OK for a trip like this -- a clean, easy place to stay.
Nice location and good facilities
ByDD5253
June 07, 2022
This hotel is in a convenient spot with food options in walking distance. Room was spacious and the electric vehicle chargers made it an easy choice to stay here.
Don't miss out...Great Barrington MA HIE is Incredible!
ByBenBen
June 05, 2022
The most welcoming and comfortable hotel experiences happen at the Great Barrington MA Holiday Inn Express. From the most personable staff and management to the many amenities. Five Stars across the board. Don't miss out! I am a repeat customer and highly recommend!
Very nice hotel
ByAnnettegm
June 01, 2022
I stayed in a king suite and it was very spacious. There was a TV in each room, which was very nice. Everything was clean and lighting was modern. Lots of restaurants nearby, and its close to scenic mountain areas. Its definitely on of the nicest IHG hotel I've stayed at.
Great staff
ByGMHuey
May 03, 2022
Great staff and location. Thoroughly enjoyed my stay and the quick walk to the brewery.
Family Visit
ByCbarnes466
May 03, 2022
Excellent staff and amazing room. I would definitely stay here again. The bed is extremely comfortable.
Comfortable bed and terrible food choices
By
May 02, 2022
If you need a quick stay somewhere and want to slightly overpay for the cleanliness and comfort of Holiday inn, don't consider the breakfast included in the price because you won't want to eat it and end up going somewhere else. The comforters were also soiled on both beds in the room the last time we stayed.