 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
|
Great bed and great service
ByMomtaxi
May 22, 2022
As stated before my only complaint is the new construction should reconsider the toilets. They are too low.
Affordable / Quiet Hotel
ByLHoffman83
May 08, 2022
Very good value hotel with easy access to airport and highway. Employees were very friendly and welcoming. Pillows could use a little love though. Cleaning service must be requested due to Covid policies.
A great all-around experience
ByTL338
May 07, 2022
An excellent hotel, with a fairly clean room and awesome shower. The bed was extremely comfortable and the room stayed and awesome temperature. Only major complaint is how loud the AC unit is.
Great location
ByShook4
April 29, 2022
The hotel was in a great location to food, shopping, and meeting site. My room was clean but was in need of some updates. The hotel was under renovation at the time of my stay so in the future it should be better.
Great location and staff
ByGoldwinger
April 26, 2022
All of the staff was friendly. David was especially helpful. The breakfast ladies were accommodating and there was a wide selection of fresh food choices.
Amazing staff
ByTabatha86
April 13, 2022
I have never had any problems here and staff is always amazing rooms are always clean
What a disaster staying at this hotel!!!
ByVail Skier
April 09, 2022
This was the worst experience in any IHG property EVER.
I had tried to cancel two weeks prior but had passed the cancellation date.
The place was under construction with only one functioning elevator which was full of construction debris. The elevator and hallways were dusty and dirty.
The front desk admitted they would "clean up after the construction was completed"
I paid top dollar because I was there for a trade show.
The room had a horrible odor to it. When went to complain there was no one at the front desk and other guests lining up to be checked in.
I filed a formal complaint while still there with IHG
There was no compensation from the front desk for all of the inconveniences and dirt.
The General Manager was definitely uncooperative because I was not the only guest complaining.
Poor in comparison to other Holiday Inns
ByNurseAmys
March 10, 2022
Rooms are dated with unpleasant stagnant smoke odor like in cheap motels.. Staff are civil, borderline pleasant. Top 2 floors being remodeled at time of my stay. Noise was an issue from construction directly above my room. Breakfast choices minimal other than IHG staples. This hotel is clearly run on a much smaller budget than other holiday Inns. I live at IHG hotels for my job so that's my comparison. Overwhelming smell of mold from bathroom sink and tub vents as soon as you turn on the water. Maybe due to construction.
Nice hotel
ByCatawba graduate
March 04, 2022
Close to lots of restaurants, drug stores, and I-40.
Friendly staff at check-in. Rooms being remodeled on 2/3 floors. Looking forward to staying again for our trips to the Tanger Center PAC.
Restful sleep after long drive
ByEBVTraveler
January 04, 2022
Comfortable room and hotel. Welcome sight late at night after driving all day. Nice, efficient staff. The breakfast attendant helped start my morning off with her cheerful personality! Hotel is in the process of updating the rooms, but they are still comfortable.
Hotel Need Updating
ByPEvans68
December 15, 2021
Will choose another hotel next time. Staff stated delays were delayed due to COVID. I didn't feel comfortable in this hotel I was schedule to stay 5 night but only stayed one night.
good value
Byjamie
December 06, 2021
Very much worth the money. Clean and friendly staff.