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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 350 reviews
97%
Recommend This Property

Ratings Breakdown

350reviews

  • 5 Stars
    265
  • 4 Stars
    69
  • 3 Stars
    12
  • 2 Stars
    3
  • 1 Stars
    1

Fantastic Hotel

By

May 25, 2017

club

Very clean and comfortable. Hotel was renovating but the common areas and my room were very clean. Breakfast was awesome, something for everyone and it all tasted great.

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Up-to-date, clean property

By

May 24, 2017

club

Was impressed with the cleanliness of the property and it's modern style. Loved the Keurig in the room!!! Unfortunately we did lose power for over an hour due to a car accident and was unable to block out the sounds of the small children in the next room screaming their brains out after 11:00 pm. Fortunately when I went in search of the stairs I opened the wrong door and found a member of the front desk staff helping another guest get ice. I told him what was going on and he went to that room and asked them to quiet down. Which they finally did.

We did not use any of the hotel amenities during our stay. Mostly because we were told the pool was closed (checked in after 10:00 pm). The odd thing was that there were people in the indoor pool at 1:00 am. Not sure how that happened.

Will try this property again in the future when renovations are completed.

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Excellent accommodations!

By

May 21, 2017

club

The overall stay was excellent! The staff was very helpful and friendly. The rooms were nice with comfy bed. Nice selection for breakfast.

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Great view

By

May 19, 2017

This hotel is located in a quiet area, you can enjoy the mountains.

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Enjoyable stay

By

May 16, 2017

club

The room was clean and modern with a large bathroom. Mattress was comfortable and we both had a great night's sleep. We liked that the blinds darkened the room.
The breakfast offered many choices so we both found items that we liked. And we enjoyed talking to the breakfast server about local sight seeing options.
The hotel is being remodeled (the breakfast area) but it did not affect our stay.
We would recommend this hotel.

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Happy at Harriman

By

May 11, 2017

platinumelite

Another excellent stay at Holiday Inn! Staff was lovely and helpful. Bed was very comfortable and the room had a pleasant view of the mountains and was exceptionally quiet even though there seemed to be plenty of guests in the hotel. We also loved the breakfast options and the breakfast staff were super friendly.

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Careful on your room choice

By

May 08, 2017

club

Room 218 has no view out the window. It is blocked by the checkin overhang/marque. Lots of 1st floor construction. Other than the above an excellent place to stay. The construction will be completed someday, but the overhang needs to be re-engineered to a flat.

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Updte almost finished

By

May 08, 2017

Hotel is being upgraded and it looks good. Great front desk service

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Comfortable and updated rooms. Nice bathrooms

By

May 07, 2017

Stayed during the week. Easy to get in and out. Rooms are updated. They are working on the downstairs lobby.

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Great Place

By

May 04, 2017

Very nice place to stay. They treat me like family!

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Holiday Inn Express Harriman TN

By

May 04, 2017

Hotel staff is excellent. Great breakfast and I was treated like family. Even though the hotel was in the middle of a remodel, I was still able to rest comfortably.

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Great hotel

By

May 02, 2017

Very comfortable beds, clean rooms and quite environment good breakfast choices and close to the interstate

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