 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Poor knowledge of food
ByJoep79
April 28, 2022
We stayed here for a tournament my daughter was in. The agents at the desk were not very nice or helpfull the only information we were given was breakfast times and told 4 times the hotel is non smoking. Our room while clean had maintenance issues the plaster on the ceiling was broken or cracked in several places and drooping in others the carpet was old and very worn couldnt see whether it was clean or not. Even though we requested housekeeping we never received it and I had to go ask for towels several times. At breakfast they ran out of turkey bacon but had sausage in its place I was assured it was turkey however it was pork I get very sick when I eat pork, beef or any other red meat I got to spend a 10 hour car ride and the next day and a half sick and nauseated. I can eat items held together just not cooked on the same pan.
Comfortable bed
ByLillyvio
April 26, 2022
The rooms could use upgraded lighting. It was very dark. The carpet could use a refresh, it is dated. overall the room was clean the bed and linens were comfortable and we slept great. Served the purpose of a place to crash during our sports tournament to get a bit of sleep.
Night Away
ByJackbeth2
April 13, 2022
My first impression was with Julia, the front desk clerk when we checked in. She was not very friendly and she did not even mention that I was a Platinum Elite member. All she said is you are using a rewards night. Very short and the only thing she told us was the time for breakfast. One of the most unfriendly people I have encountered in my travel stays at IHG properties.
The second disappointment was breakfast. It seemed that the breakfast staff was very overwhelmed with the amount of guest for breakfast. They were unable to keep up with demands. The only hot meal items that were available was bacon, some cold has browns and a little sausage gravy. I asked if there were any more eggs and the lady stated that she was going to have to change to omelets. However, they were never ready before we finished the little breakfast that we were able to get. There was very little milk for cereal .The coffee was empty. I was able to get less then a 1/4 cup. The room was good and the front desk clerk in the morning was very nice.
Friendly Staff
ByScott
April 01, 2022
Nice Staff but place needs updating.
Breakfast area clean and bright.
A few days in Harrington
Bymsmith83
March 06, 2022
I stayed alone in the 2 Queen Suite for 2 nights to help my parents move.
The room was very large, and everything worked well. The furniture was in excellent shape. The bed was comfortable and I had no trouble sleeping.
The free breakfast buffet was improved from my visit a few months ago. There is still some way to go, particularly with eggs.
I continue to recommend this Holiday Inn Express.
IT WAS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ByMaganMont
March 01, 2022
I was looking forward to staying here... BIG MISTAKE! there was construction going on from 9am till 5pm in which I WAS NOT NOTIFIED! the receptionist did not care when I had called and requested an explanation or at least move me to a room where is quieter! service was poor!!! never again
Nice Facility
Byalias
December 20, 2021
Probably the best choice in the area. Very clean and quiet.
Great place!
ByCC73
December 14, 2021
The staff here was very friendly and all of the COVID safety measures were still very much in place. The bed and bedding itself were extremely comfortable.
Great staff great breakfast. Clean
ByVictoria
December 10, 2021
I definitely would stay here again. The staff and breakfast ladies weee great. Our room was very clean.
Review titlr
ByHowie
December 08, 2021
I had a very fine stay and I was able yo enjoy it all after vacation
Great stay
ByDawn G
December 07, 2021
I had a great stay at the Holiday Inn Express! I was there to visit family in Delaware and I enjoyed my time. The room was clean and although I had a problem with my door, it was quickly resolved with the friendly staff that assisted me. I was happy with the service and will return. Thank you.
Nice place to stay when traveling
ByLillie
December 01, 2021
Front desk staff were very nice. Hotel is clean and comfortable. Best accommodation in town.