Rated 4.3 out of 5 by 199
Rated 5.0 out of 5.0 by chb2003 The staff were great and the pool was great
The staff were great and the pool was great.
We love the pool and hot tub. The breakfast was great.
February 3, 2016
Rated 2.0 out of 5.0 by brew123456789 GOOD BREAKFAST
NOT A GREAT HOTEL FOR THE MONEY. GOOD BREAKFAST OLD BUILDING, BAD WIFI
February 2, 2016
Rated 4.0 out of 5.0 by Meletvin Large room, clean and good breakfast!
I appreciated the large and clean room and the nice breakfast!
January 26, 2016
Rated 5.0 out of 5.0 by jannster Great location
Nice hotel; don't stay in room 330. Other than that, it's great!
January 22, 2016
Rated 2.0 out of 5.0 by JJK2016 Past its prime
Good location and nice staff. The hotel is starting to show its age.
January 19, 2016
Rated 5.0 out of 5.0 by funmbf best hotel in town
This is by far the best Hotel in the area. The staff is so friendly and willing to help with whatever is needed.
January 17, 2016
Rated 2.0 out of 5.0 by JTAS Poor customer service at front desk
During check-in, the reservation listed me as a Club member rather than Spire Elite. I informed the employee behind the counter and she blew it off and simply said it's a pre-printed thing and doesn't matter. I then asked if there were any upgrades available and she told me that the nice rooms are only for people who pay more money.
The room I was assigned was directly next to the elevator which meant I heard people coming and going all throughout the day/night. Additionally, the room smelled when I arrived.
Throughout the stay, front desk employees did not greet us when we entered or exited the hotel and seemed uninterested in guest satisfaction. Upon checkout, the front counter was not pleasant and was dealing with his screaming child behind the counter.
The breakfast bar staff were always very friendly and prompt in cleaning the area and refilling the food choices.
During the entire stay the hotel was never near maximum capacity, but the rude customer service made it where I cannot recommend this hotel to anyone staying in the area.
January 10, 2016
Rated 5.0 out of 5.0 by kaa93 Relaxing atmosphere
Staff is friendly and provided great service. Rooms are clean and beds/pillows are comfortable. Nice family friendly atmosphere. Enjoyable stay.
January 9, 2016