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Holiday Inn Express Hillsborough (Durham Area)

202 Cardinal Drive , Hillsborough, North Carolina 27278

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 571 reviews
82%
Recommend This Property

Ratings Breakdown

571reviews

  • 5 Stars
    341
  • 4 Stars
    106
  • 3 Stars
    41
  • 2 Stars
    44
  • 1 Stars
    39

Nice survice.

By

November 14, 2019

club

Love this motel, great bath,bed, tv , heat control, but pillow to hard.

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Great stay

By

November 12, 2019

This hotel was excellent at accommodating our early. He k in recommendation. There was zero wait time on arrival and service with a smile, thus making our stay excellent and superb staff!! Thanks again for a problem free stay!! Will definitely stay here again!!

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Clean, comfortable, great service and good breakfast

By

November 11, 2019

club

I needed a hotel that was close to my daughter's house and this was the closet I was hoping that it would be clean, my most important, and I was pleasantly surprised for the value you get a comfortable bed, very clean and the breakfast, according to my husband, was very good.

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Great experience

By

November 08, 2019

platinumelite

Excellent overall with food service, registration, check-out process

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Comfortable stay

By

November 06, 2019

club

Very great over night stay, great staff and great rooms for the money and good breakfast.

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Great service

By

November 06, 2019

Very accommodating and convenient shuttle service to wedding venue. Rooms were clean, comfortable and linens spotless. The business center was very easy to use.

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Holidayinner

By

November 05, 2019

Nice hotel off the road and quiet. Located in a small town with hospitable people.

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Not Likely To Revisit

By

October 28, 2019

Greeted with a, "well we're full"
Replied with, "I have a reservation".
Couldn't be found on their reservation list, luckily I had the fortitude to print my reservation confirmation before leaving the office.
So magically there was a room available.
Lots of attitude, no customer service.
I get that this hotel was right next to a highway, which is noisy, but there's no reason to wake up a 3AM with people banging and slamming and such.
I wont be going back here.
Breakfast was decent. Didn't use the other services.

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Clean, Comfortable, Friendly

By

October 27, 2019

club

This was a nice stay in a newly renovated hotel with a very friendly staff. The helped us with our problems (one room change and door lock battery became very low) quickly and efficiently. The only real issue I had was that our first room--near the front desk on the second floor--was noisy. We could hear loud taking I guess from people checking in during the night. Also, and this might not bother some people, but some mornings there was a very strong smell in the room from breakfast preparations starting around 6am. This happened two mornings out of five, but I think the ventilation system for the kitchen should be improved. I give this hotel very high grades for people with allergies. I saw not a trace of mold or pet odors and there was not a strong cleaning scent in the room. Even the shower soaps were not overwhelmingly scented, so yay!

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Family Time

By

October 22, 2019

platinumelite

The location is convenient and the hotel experience was excellent.

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Convenient

By

October 21, 2019

club

Still in renovation stage. But the breakfast experience was marvelous.

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none

By

October 16, 2019

club

none not going to write anything here just need to close out the survey

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