 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.8
96%
Recommend This Property
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Amanda Sanders
ByScout
December 19, 2021
We have stayed at this Holiday Inn multiple times due to appointments at MD Anderson. The breakfast was excellent and the beds comfortable. The proximity to the hospital makes this an ideal location. In the past, our rooms have been very clean. This time, our bathroom rug had hair in it. Also, the bathroom didn’t have soap/lotion. The employee at the front desk did get soap for me when I asked for it. We will stay at this location again but I do have reservations. I’m hoping our next visit is better.
Horrible place
ByArayvon
December 16, 2021
My son was having a wire replacement in chest. Unfriendly staff told them late checkout but kept coming in room since 10am
Good Location and Comfortable Room
ByFerg
December 13, 2021
This was a quick overnight stay so we did not use all the services. The room was large and spacious with comfortable beds. The breakfast options were not very tasty, but they work if you need something quick.
A great hotel
ByMichael
December 12, 2021
I have stayed at this hotel numerous times coming to Houston for my visits to MD Anderson Cancer Center. This hotel has always been extremely clean with very friendly and professional staff. I once discovered an issue with the air conditioner and was immediately moved to another room just a couple doors down the hall. On another day, there was no bathmat to put in the walk-in shower in my king room and one was brought to my room within three minutes of my phone call to the front desk. The breakfast area has always had a good selection of food and always extremely clean
Clean and great location
ByHealed
December 12, 2021
The staff and van driver were very helpful in my trip to the MD Anderson center and the location was close to stores and restaurants
MDA-2021 - No.12
Bysmoky1
December 11, 2021
I would like to speak with someone from IHG about many of the problems with this property.
Great place for a week stay!
ByMN Boy
December 01, 2021
Our kids live nearby and so we stayed for almost a week over Thanksgiving. The room was just perfect. Housekeeping got done on any day we asked for it. Staff wore masks! The breakfast was always well stocked, even at the end of the time frame it was open. We had easy access to the Museum District, where we went every day. Thanks so much for the fine stay!
Excelente servicio
ByCiro
November 28, 2021
Fue un viaje familiar y nos encantó la limpieza la amabilidad del personal, una sugerencia en las habitaciones por cortesía sería excelente tener botellas de agua.
En el desayuno les falto la máquina de pancakes pero excelente servicio
Medical visit
ByKrushing
November 28, 2021
We chose this hotel because of its proximity to the medical facilities in Houston. It was quiet and provided a stress-free environment for a stress-filled trip.
Great
ByEmhigdon
November 27, 2021
Laundry services left something to be desired because the washing machine took an hour and a half to wash half a load of clothes. The breakfast items do not offer very many healthy alternatives. Otherwise it was a great stay.
Great place
ByBlondie47
November 27, 2021
I highly recommend this hotel. It has very clean, spacious rooms. Would definitely stay here again.
Racing
ByXxxx
November 25, 2021
Poor sleep from racing all night. Racing went on all night and staff says it happens every night. When you stay at a hotel you want to feel safe and sleep well. Neither of those things happened.