 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.8
95%
Recommend This Property
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Best hotel. Clean and great location
ByJan1932
June 26, 2022
This hotel is in the best location. It is clean and comfortable. The staff is very friendly and welcoming. I liked the breakfast. It has so many options. The cleanliness of the hotel is top of the line. Every person I met here is very welcoming.
Comfortable bed. Easy in and out.
ByTarponana
June 25, 2022
This hotel is right off the highway, but you don’t hear it from your room. Our room was spacious and modern. The breakfast was poor. All chaffing dish items were dried out, as were the pastries in the case. Good hotel if you just need a one night stop.
Great location, clean, CityCentre hotel
ByRoberyH
June 15, 2022
The hotel is in the heart of Memorial City. I found it to be the best hotel in terms of service, cleanliness and pricing for Memorial City. I’m not wasting my time with the expensive guys across the freeway anymore. This hotel has it all and I am remembered by name each time I stay. The breakfast is great. Parking and Internet are complimentary. It is safe. It’s all around a great managed hotel. I’ve met the manager, Brandon, several times and he always welcomes me back and asks about my family.
Clean hotel. Great location. Wonderful people
By
June 15, 2022
This hotel is in an excellent location in Memorial City. It is close to everything you would want it to be nearby. Every person working here is very kind and helpful. The hotel is very clean and seems brand new. The breakfast served is hot and fresh all the time. There is always hot coffee. The little shop in the hotel literally has anything you can think of. This is a high quality hotel.
Clean Hotel & Friendly Staff!
BySally
June 09, 2022
We had a great stay at this property! It is very new, room was comfortable, and the staff was helpful & friendly. Overall we were pleased and would definitely stay here again, if we returned to Houston.
Staff is excellent. Very kind and professional.
ByDonIt
May 25, 2022
In today’s world it is nice to see professional behavior from the staff. Courtesy, kindness and being professional are top priorities at this property.
COMFORTABLE BEDS AND ROOMS
ByKRD1951
May 14, 2022
FRIENDLY COURTEOUS STAFF MEMBERS, I ORDERED DINNER AND THEY DID NOT SEND UTENSILS OR SALT AND PEPPER, YOUR STAFF PROVIDED ME WITH ALL NEEDED TO ENJOY MY MEAL THAT WAS DELIVERED IN TO ME, THANK YOU SO MUCH FOR THE STAY
Mini getaway
ByMarie
May 10, 2022
Wish I would have booked all my nights in Houston in this hotel met all my expectations from arrival until checkout. You will not be disappointed. Will definitely be adding it to my favorites happy customer
Nice Rooms and Pleasant Nights Sleep
ByLeatherMom
April 27, 2022
This location is so easy to access, very clean, has friendly staff and all the amenities. Everything is pristine from the lobby to the elevators and guest rooms. I’d gladly return to this property anytime.
Excellent Staff and Service
ByLeslie561
February 28, 2022
I recently visited the Houston area for a short stay and booked a reservation online with ease. The location is excellent, lots of great dining options as well as close to great stores to shop! It is right off the freeway but for me that was no issue. MOST IMPORTANTLY is the STAFF AND SERVICE of this property are by far caring and considerate!!!!! I had left a few personal belongings behind by mistake and immediately contacted the Hotel Manager (Brandon Romero). Brandon went above and beyond by assisting me with getting my belongings back to me. Honestly I did not think the staff would care I had left a few things behind but Brandon seemed to be compassionate enough he cared and it showed!!! Great Hotel!! I will definitely book at this location again!!!
Beautiful hotel. Great people who care
ByLovinglife
December 26, 2021
Beautiful hotel. Nicely decorated for the holidays. The hotel is very clean and safe. Everyone who works here is very sweet. Highly recommend.
Clean and inviting. Friendly people
ByJanetP
December 26, 2021
Fantastic hotel. This place is clean - spotless I tell you. The employees are cheerful and eager to help. Breakfast is fresh and has many options. I enjoyed my stay here and felt the hotel was very safe. Location is great in Memorial City.