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Rated 4.3 out of 5 by 276 reviewers.
Rated 5.0 out of 5.0 by Quite and relaxing Our stay at the Holiday Inn Express Laper was quiet and relaxing. I was on a buisiness trip accompanied by my wife and was pleasantly surprised with the quality of the property. January 30, 2016
Rated 4.0 out of 5.0 by Friendly staff Motel and room were clean. Staff was very friendly. It was a bit noisy though. The room above me was filling their whirlpool tub, and it sounded like Niagara Falls. Then when they turned on the jets it was annoying until they were done. January 30, 2016
Rated 1.0 out of 5.0 by Disappointing stay and service When I had originally booked our stay at this hotel, they only had one queen bed available. I booked the room but continued to look around for better accommodations. A week prior to our visit, I went online and saw that they had 2 queen beds available for the exact same price. I called the hotel directly and asked if I should cancel our online reservation and redo it or if they could handle it over the phone. They assured me that they would take care of it and I was not required to do anything further. When I arrived at the hotel, I was told I had a one queen bed room and they were booked so I could not switch rooms. They offered me a cot for $15. So not only did they make a mistake, but they wanted to profit from the mistake. Our room (212) ended up being adjacent to the elevator. The receptionist (Christine) rolled her eyes at me when I asked to speak to the manager. Jonathon, the manager, was not helpful and nothing was done and I would definitely not recommend this hotel to anyone. January 26, 2016
Rated 5.0 out of 5.0 by Excellent place to relax Good property if you are travelling alone or with Family. Many activities to entertain, while one is busy at meetings, there is something to keep the rest of the family busy. Nice pool, and hot tub. Staff is very friendly and attentive to your needs. January 25, 2016
Rated 5.0 out of 5.0 by great friendly hotel a wonderful hotel to stay with very helpful front desk personal. plus it is in a great location. January 25, 2016
Rated 5.0 out of 5.0 by Excellent hotel Employees from other stores need to train at this location it has the best staff of any holiday inn I've stayed at January 24, 2016
Rated 5.0 out of 5.0 by The Breakfast was worth the stay We were on the last leg of a two week vacation when we stayed at this hotel and appreciated the quiet room and the delicious breakfast. January 23, 2016
Rated 5.0 out of 5.0 by Excellent staff on board They really do go out of their way here to make your stay a "10". The housekeeper upstairs insisted on getting my water I forgot to pick up downstairs and get extra towels and to top it off, she insisted on filling my ice bucket. I wish she wore a nametag, but she was awesome. The pool was very nice and hot tub too. They upgraded up free to a Jacuzzi suite, which both my husband and I enjoyed. We love those free upgrades. We were too late for breakfast, so we can't rate that, however, the girl at the front desk offered us a bagel, which we happily accepted. Very nice experience. January 16, 2016
  • 2016-02-09 T10:19:48.973-06:00
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