 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Great place to stay
ByTXfam
December 06, 2019
We are always greeted by friendly and courteous staff. Rooms are veery clean and feel very safe at this location. Thank you for the great service every time we stay!
Stay review
ByHaylee
December 04, 2019
Sheets had holes
Pool was very dirty and cold
Fridge didn’t cool
Elevators made loud noises when moving
Staff was not very friendly. Adam was rude. Desk staff quality used to be very nice and friendly but aren’t so much anymore.
Maids were very nice
Breakfast was good with nice workers
Rooms were clean
Parking lot had good lighting
Terrible room
ByMaria
December 03, 2019
As a loyal customer of the IHG hotels, the guest room was a huge disappointment, small beds and dirty walls and ceilings. Very simple room. Not the quality you expect from a HI Express. Our room was on the ground floor and I believe we were given this room because our nice and clean room had been previously given to someone else who checked in earlier than us.
We had a much better experience at the Holiday Inn Express Las Cruces North, off I 25 North on our way back home so, in the future, we know where we'll stay. It's a no brainer.
Courteous Service
ByMommy Salami
December 01, 2019
We were greeted warmly. As an IHG Rewards Member, I appreciated accommodations being provided, especially after having a full day of driving.
Easy in easy out
ByRaymond
December 01, 2019
Nice place close to restaurants and interstate highway.
Friendly Staff was the only good thing
ByBiloxibeach
November 30, 2019
Reserved for 4 nights checkout after 1 night
Hotel appeared to be either under remodel or in need of one
Good stay
ByYepppers
November 28, 2019
Good stay in las cruces. Convenient location next to NMSU and interstate
Very Nice Stay
ByJ2681
November 26, 2019
This was a very clean and friendly staff. I would stay again.
A train runs through it.
Byjohn1966
November 25, 2019
Excellent property overall. Renovations keep the lobby and breakfast area a bit shabby. The two main issues as I see it are, an elevator in need of maintenance and loud train horns early in the morning. I woke every time a train went by the property. Additional soundproofing would definitely be in order.
Don’t judge a book by its cover
ByAlex
November 24, 2019
Outside of the hotel is definitely jazzed up with blue lights to make it appear modern. The outside is where modern stops. I had to wait half an hour to check in. The desk attendant mentioned that the internet service was down. The lobby and dining area were run down with some incomplete construction.
The room and the hallway had an odd smell. At 2:00AM, I was too tired to complain after checking in.
A Great Stay !
ByBBeezer
November 24, 2019
Thank You very much ! Front desk team made me feel right at home. I spend a many nights on the road. What a true pleasure staying here !
Wonderful service!
ByLBCS
November 21, 2019
The personnel were kind and hospitable. The pool was clean and fun! The room was clean and comfortable.