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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 518 reviews
92%
Recommend This Property

Ratings Breakdown

518reviews

  • 5 Stars
    360
  • 4 Stars
    95
  • 3 Stars
    34
  • 2 Stars
    15
  • 1 Stars
    14

Descent Room

By

April 22, 2017

Clean rooms and comfortable beds. Jets didn't work in the hot tub suite. Room was overpriced.

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Awesome Customer Service

By

April 21, 2017

platinumelite

The room was comfortable, bedding was clean, bathroom was clean. Some bathroom supplies were missing, but the customer service responded quickly. We would definitely stay again.

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Good but pricey

By

April 21, 2017

club

This location was a little hard to get to because it is close to the college campus and an event was happening which rerouted us and got us in later than we would have liked. The room was clean and as advertised.

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Great service and friendly staff

By

April 21, 2017

club

Eric at the front desk was awesome!! Sara cleaned our room wonderfully.

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Clean comfortable property

By

April 17, 2017

Rooms were clean and up to date. I spent 3 weeks here while working in the area. My only complaint, which has nothing to do with the hotel or staff, is the close proximity of the railroad tracks. Trains run all hours of the night, thus my lower rating on sleep. To this hotel's credit, I stayed at a couple of other properties in this area of Las Cruces and the train noise level was just as bad. If you are a light sleeper, you may want to stay closer to the mall which is farther away from the train tracks. Other than this, the property is a comfortable place to stay when traveling to or through the area.

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Great

By

April 17, 2017

club

Nice hotel with good breakfast and excellent location

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Clean facilities

By

April 14, 2017

platinumelite

The staff, food, pool were excellent. We only stayed one night but I was comfortable and felt safe.

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Best pillows ever

By

April 12, 2017

platinumelite

The room was more spacious than I expected and was quite comfortable. The bed and the pillows were amazing, I slept better than I have in months. Easy to check in and out - was greeted by my name on a marquee as a platinum IHG member.

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Clean room

By

April 12, 2017

club

It was very relaxing I could of stayed another night but had to return home.

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Great service

By

April 05, 2017

platinumelite

staff were great. Recommendations for eating out were outstanding

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Great staff and seevice

By

April 04, 2017

Staff knew my name before I walked in. Great people to work with

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trip

By

April 03, 2017

club

Great place to stay. foot sleep. easy check in and easy check out d great, tv great, hospitality great and good nigh

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