Rated 4.1 out of 5 by 56
Rated 2.0 out of 5.0 by LLH47 Room Cleanliness
I understand that the hotel was being renovated but our room was dusty, there was hair in the ice bucket ( a whole lot), hair and dirt on the floor in the bathroom and and the shower did not work properly. The night desk help spent most of the time watching tv in the lounge but was very friendly. We felt the overall feel of the hotel was not up to the standards it could have been.
July 6, 2014
Rated 5.0 out of 5.0 by Ver 8282 Nice Stay
Rooms were clean! Breakfeast was good. Staff was friendly , despite being overwhelmed at times with a big family reunion. Computers in business center need to be updated. Overall we had a good stay!
June 25, 2014
Rated 5.0 out of 5.0 by Chief223 Exceptional front desk experience
My travel company messed up my reservation and I did not realize until I arrived and did not have a reservation.
The front desk quickly and efficiently handled this for me. I was impressed.
June 22, 2014
Rated 4.0 out of 5.0 by Road Trip Warriors Missing Front Desk Person
We were happy overall with the hotel. The front desk was not staffed when we arrived. We waited 10 minutes for anyone to show up. There was not access to coffee after 10 am... the only Holiday Inn Express we have ever been to that did not have coffee available all the time. We arrived for breakfast 30 minutes before it closed. The eggs were gone. The woman working was visibly put out at having to go get/prepare more. Luckily, this was not the first time we have stayed at a Holiday Inn Express. Had this been first experience, we might not have chosen it again. Luckily we know that, as a rule, IHGis a quality experience.
June 19, 2014
Rated 4.0 out of 5.0 by NOVATraveler234642 Nice hotel
Great stay in Memphis. Hotel staff were pleasant and friendly, and my room was clean and comfortable. The internet connection was unsatisfactory, being unable to connect to wifi for my entire stay.
June 12, 2014
Rated 5.0 out of 5.0 excellent hotel
Everything was excellent. Highly recommend. I would most definitely choose this hotel again!
June 11, 2014
Rated 5.0 out of 5.0 by Danny500 Friendly staff and pleasant surroundings
Stayed during St. Jude's Classic for the fifth year in a row. The staff was pleasant and friendly at all times. The only problem was the repair/renovation being done on the hotel resulting in the back entrance not being accessible.
June 11, 2014
Rated 5.0 out of 5.0 by KAliceMemphis very friendly night staff
Staff at check in very friendly (night staff). This property offers a larger than usual breakfast selection.
June 7, 2014