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Rated 3.7 out of 5 by 331 reviewers.
Rated 1.0 out of 5.0 Hotel Needs Updated Hotel needs updated, water drains very slowly from bathtub while showering. We were awoke at 2:45AM to people beating on the door to the room beside ours, front desk made 3 trips this room between 3AM and around 5AM, no resolution, guess they finally passed out. Would not recommend this hotel from this visit. Only pro is location. August 31, 2015
Rated 3.0 out of 5.0 by Recent stay The entrance was hard to find and could have been better marked. Friendly and helpful staff (Shawna). The outdoor pool was nice and the back of the hotel and pool area had a great view of a small lake. Rooms were ok. Breakfast was good with a good selection. Eric, Joy, Debby August 29, 2015
Rated 2.0 out of 5.0 by problems cobwebs all around the ceiling door cards had to be changed 3 times would not open doors towelrack in bathroom fell off wall with a towel going into the toilet August 29, 2015
Rated 3.0 out of 5.0 by Convient Location Hotel is very centrally located and it is easy to drive to everything. Parking area is well lite. Hotel was quiet eventhough very busy. August 26, 2015
Rated 5.0 out of 5.0 by Exceptional Staff and Clean Hotel First let me say what an outstanding front desk staff you have─ Tina and John. We were greeted upon check-in and felt like we knew them forever. My wife and I were heading out on a walk to explore the area and it was slightly raining and after a brief discussion with Tina she offered her umbrella for my wife to use. We believe that Tina and John should be corporate trainers for the IHG Brand. Tina and John's customer service was astonishing as well as their personality. Secondly the hotel was exceptionally clean from the grounds to the lobby, breakfast area and more importantly the room. The housekeeping staff on the 2nd floor was very polite and friendly also extremely attentive to the guest needs. The breakfast staff they were just AWESOME and attentive to the guest needs as well. Ya'll really had a great selection for breakfast and loved the evening pancakes that was a hit. Anyway this is why we rated this Holiday Inn Express highly as it is the best one that we have stayed at so far. Great Job to the Manager and awesome Staff..... August 26, 2015
Rated 5.0 out of 5.0 by Great stay Great location to broadway at the beach. The staff was friendly and place was clean. August 26, 2015
Rated 1.0 out of 5.0 by Plumbing and Breakfast Issues Areas like the elevators were damaged, pool gate dirty, guest room bathroom was dirty. The breakfast area was not staffed or prepared as they were out of most items. The real issue is that the hotel bathroom backed up with sewage twice. The smell was terrible and we did not feel the hotel was prepared or handled this situation well. The issue was happening in other rooms and the housekeeper was not surprised at all to hear of our issue. The issue was not resolved to our satisfaction. I would not stay at this hotel again, August 25, 2015
Rated 5.0 out of 5.0 by lovesdisney everything was great, the location, the room, the breakfast. no complaints!!! August 24, 2015
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