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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 415 reviews
97%
Recommend This Property

Ratings Breakdown

415reviews

  • 5 Stars
    318
  • 4 Stars
    71
  • 3 Stars
    14
  • 2 Stars
    8
  • 1 Stars
    4

Clean and quiet

By

July 26, 2017

club

The staff was professional and helpful. We were in the area for a wedding, they helped us locate local restaurants and places to shop.

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Overall it was a nice stay for our family

By

July 26, 2017

We were there to spend the weekend in Omaha hitting the Zoo and the Outlet Mall. The rooms overall were very nice, but not sure if it was because it was so hot outside or if it was typical - but the air conditioner kicked on constantly. It was rather loud, so if you are a light sleeper - like myself, this could be an issue. Also, the pool area is your typical hotel pool - but the water was cold! My kids (9 yr olds) didn't mind it because we had just returned from a day at the Zoo where it was 95 degrees out. The adults however - did not like it as much! There is also a nice fitness center - small, but compared to other hotels, it was well equipped. One thing that frustrated us was the Wifi - they said there was a code your hotel room, but none of us (3 adults) could access it on our phones. Also we noticed that although we both had the same rooms, our room had 2 TV's, where my dad's room only had 1 - literally the same room though! The beds were great, the showers were hot, and I loved that my room had a mini fridge since we were traveling with kids, and it made packing snacks easier!

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Service needs improvement

By

July 25, 2017

club

Staff allowed an open liquored party to go all day in the lobby area into the evening leaving no place for anyone to sit, eat at tables, or use business area. Allowed people to cook in their rooms using large crock cookers and run though the hotel in and out of the pool leaving puddles all over. When you say anything to the clerk TJ he will give you an attitude and be sarcastic. However, Marco the night clerk is fantastic, always cheery and helpful.

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Helpful staff

By

July 24, 2017

Very tired and staff was helpful and patient with our son with disabilities. All went quickly and efficiently. Thsnkd

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Perfect Stay

By

July 24, 2017

club

Super clean, updated rooms. Fast Internet, fridge, and microwave oven. The breakfast was wonderful too.

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Our stay

By

July 19, 2017

Very nice place to stay while on vacation. Would recommend to everyone traveling.

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Excellent

By

July 19, 2017

Comfortable and accommodating experience. Looking forward to staying here again.

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Great Hotel

By

July 17, 2017

club

Friendly staff. Very clean hotel. Great location.

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Friendly and accommodating Staff

By

July 13, 2017

club

I was booking and extending my stay at the last minute during the CWS and the staff bent over backwards to keep me in the same room as I needed some extra days.
I lost some luggage and they provided me with all the complimentary toiletries needed. Great people and clean rooms.

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Baseball fan

By

July 12, 2017

club

Clean rooms and courteous staff. Would definitely stay here again.

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Cherry Hills

By

July 07, 2017

Excellent stay. Very accomodating facility and staff. I would definitely stay here again.

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Saved our Little Family Vacation to Omaha..

By

July 07, 2017

club

THANK YOU, great staff and very clean hotel. We do always enjoy staying with Holiday Expresses where ever we go...

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