Rated 4.6 out of 5 by 226
Rated 2.0 out of 5.0 by Verified Reviewer The good, the bad, and the ugly
The front desk attendant was courteous and as helpful as he could be. The room was not as clean as we expected, and there was no TV remote. The fan in the bathroom didn't work, the water in the shower/tub drained slowly, hot water took forever to get hot, furniture had thrift store look, room smelled like feet, ice maker was out of service, so I had to go to another floor for ice. That in itself was not a big deal, and I wouldn't have mentioned it if most other things had been up to expectations. View from window was great, and the breakfast was good. Believe me, I've stayed in a lot worse, and the smell of feet in the room bothered my wife a lot more than it did me, but we both agreed this facility did not live up to Holiday Inn Express standards.
April 26, 2016
Rated 5.0 out of 5.0 by Z3Mom Great Location, Price and Facility
Excellent accommodations in the Oro Valley area. Bed and bedding were fabulous!
April 20, 2016
Rated 4.0 out of 5.0 by Kar30 Nice Rooms
The rooms were nice with updated furniture, and very clean.
We had to wait for the front desk person to finish their smoke break before we got to check in, but they were very nice and apologetic, when they came in and saw us waiting.
April 19, 2016
Rated 5.0 out of 5.0 by RAF56 GREAT staff, comfortable rooms
The staff was very friendly and helpful whenever questions came regarding the surrounding area such as nearby restaurants, attractions and directions. The room was clean, up to date and comfortable.
April 14, 2016
Rated 5.0 out of 5.0 by carol220a Great customer service
Upon arriving at the Holiday Inn in Oro Valley, AZ, we pulled into the hotel and we were immediately greeted by staff. They were very courteous and accommodating. The room was very comfortable and clean. I would definately stay here when I go back to the area.
April 12, 2016
Rated 5.0 out of 5.0 by Lucien2 Very nice room
Great clean room with ample space to spread out and work or relax. Some rooms offer a great view so ask for that and you'll get it if available.
April 11, 2016
Rated 5.0 out of 5.0 by SuptBDJ1 The People make the difference and Property always A
We travel to the Oro Valley area 2-3 times each year to visit our grandchildren. This property is where we always stay now after, early on, trying two other recommended properties in the area. Now we do not consider staying anywhere else.
We really see the difference in how every single person staying at this property are treated . . . including us!
Always called by name and always going well beyond what needs to be done.
Two great representatives of this property are Roger (daytime desk and anything else needed to be done) and Julian (nigh time desk and anything else needed to be done).
Both of these individuals should be training for HI all over the world . .
April 8, 2016
Rated 5.0 out of 5.0 by CatherineO Great time at Holiday Inn Express in Oro Valley
The hotel was great! Clean, updated, comfortable and had everything we needed. Jose at the front desk was very helpful and super friendly. The breakfast was excellent. The pool and hot tub were both sparkling clean and we had a great time!! Thanks to Jose and the entire staff!
March 26, 2016