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Rated 4.5 out of 5 by 405 reviewers.
Rated 5.0 out of 5.0 Quick and enjoyable stay It was a welcoming and clean hotel for a quick stay in Ottawa. Close to where we needed to be with lots of parking available. The room was very comfortable. November 27, 2015
Rated 2.0 out of 5.0 by Not good for groups or teams We were recently there with a team of 14 & 15 year old girls. Apparently they had a bad experience with underage drinking from a previous hockey team staying there. They staff was discourteous and treated us like criminals. I don't feel that it was right that we beared the brunt of their wrath for what happened with another group. I would NOT recommend this hotel for a group event. We will be requesting the hotel across the street moving forward - staff was much nicer there in the past! November 25, 2015
Rated 4.0 out of 5.0 by Nice room and good breakfast Stayed for two nights for business trip. The room is nice, roomy and dark enough. Bathroom is very clean. Water pressure may be a bit low, but overall it's OK. Liked the breakfast like all other Holiday Inn Express. Fitness center opens till only 11PM, I wish it could be a little later since I was on the west coast time zone and wanted to get some quick workout after a long day. Overall, it's satisfactory and will recommend to stay. November 23, 2015
Rated 5.0 out of 5.0 by Great hotel Plan many more stays here. I would recommend this property. November 20, 2015
Rated 2.0 out of 5.0 by Beware the "corporate scent" machine If you have sensitivities to scents stay away from Holiday Inns! As soon as you walk into the lobby you are assaulted by the scent that is being released throughout the lobby. To top it off, the scent machine is near the elevator so it is even stronger when you are going up to your room. For a hotel that has a cleaning protocol for people with sensitivities I find it amazing that someone in their corporate offices decided that coming up with a "corporate scent" and placing a dispersal machine in every lobby was a good idea. Thanks for ruining my weekend. November 20, 2015
Rated 5.0 out of 5.0 by Rooms are above average! Loved my stay here. The rooms were large, clean and modern. Well above my expectations. Front desk lady checking me in could use a personality and smile maybe once, but the rest of the staff were great. November 18, 2015
Rated 4.0 out of 5.0 by Weekend Stay We stayed for 3 nights. Rooms were clean, beds and pillows were very comfortable. Breakfast was average. Bathrooms have no fans. We found the pricing high for our 3 stay. Would return only if a rates were better. November 17, 2015
Rated 5.0 out of 5.0 by Tremendous Hotel. On first arriving the hotel was situated beside a shopping plaza. I was a little worried, but once you drive onto the property, a transformation occurred. The hotel actually is situated near quite a few shopping areas, and convenient to quite a few eating establishments. We were visiting Ottawa, but did not want to stay directly downtown. This Hotel was within a 10 to 15 minute drive from everything my wife and I were planning to see. The room was spacious, comfortable, and extremely clean. I could only wish to have as comfortable a bed in my own home. To some it might be considered hard but for my wife and I it was perfect. I will definitely be staying here again. November 12, 2015
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