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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 356 reviews
98%
Recommend This Property

Ratings Breakdown

356reviews

  • 5 Stars
    305
  • 4 Stars
    33
  • 3 Stars
    9
  • 2 Stars
    1
  • 1 Stars
    8

Great stay

By

July 19, 2017

club

HIE Palatka surpassed the value and service that we expect from holiday inn express

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Staff is wonderful

By

July 09, 2017

I stay at this hotel quite often for business. I have yet to run into an issue. The staff does a great job. Can't beat the free breakfast.

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One night stay

By

July 09, 2017

club

Clean and updated. Excellent service from front service desk. Mattresses could be better...

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AC Broke new room hairs in towels 1000's

By

July 06, 2017

club

I normally don't complain this service so bad too many words to describe the experience here. I have lots of photos on phone including broken AC temps. Unclean room no tp, no tissues no coffee. Towels in new room full of black miniature hairs told eww that is okay. Wow.

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Front desk was wonderful

By

June 26, 2017

club

We came to see a couple of small lots I had inherited. So we had questions about the area when we came to the front desk. The young woman at the front desk was so friendly and full of helpful information about the area. I would like to commend her for her kindness and helpfulness.

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Business trip

By

June 13, 2017

club

Excellent location with wonderful staff. The location is very clean, quiet, and professional.

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Our visit

By

June 08, 2017

club

Great employees. Need to have breakfast open longer on the weekends though.

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A Nice Stay

By

June 03, 2017

club

All was great, however the hallway leading to my room on the first floor was a bit dirty, the carpeting could use some refreshing.

Outside of this, a wonderful stay!

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Overnight GetAway

By

June 03, 2017

platinumelite

Was here with my son for a baseball autograph signing. Excellent place to stay. Staff very helpful..

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Great Stay!

By

May 31, 2017

platinumelite

Stayed 5 Days while participating in the
28th Annual Wolfson Children's Hospital Bass Tournament.
Each year hundreds turn out to volunteer

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Breakfast

By

May 30, 2017

Great breakfast. She had it ready 1/2 hour early every day!

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Great hotel, friendly staff.

By

May 23, 2017

Excellent hotel, clean comfortable rooms, quiet and relaxing. Great breakfast choices. And the staff was friendly.

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