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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 381 reviews
92%
Recommend This Property

Ratings Breakdown

381reviews

  • 5 Stars
    262
  • 4 Stars
    71
  • 3 Stars
    21
  • 2 Stars
    17
  • 1 Stars
    10

Weeknight stay

By

April 23, 2017

platinumelite

Great hotel. Fun staff and clean rooms. Breakfast good as wel

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Not the experience I normally received at HIE

By

April 22, 2017

platinumelite

The room was extremely humid, could not sleep at all due to allergies by the humidity and the smell of the carpet

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Comfort!

By

April 20, 2017

platinumelite

Always greeted as an IHG member and get upgraded quite often. They always provide a comfortable and accommodating stay

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EXCELENTE OPCIÓN

By

April 20, 2017

club

Hotel Cómodo, bien ubicado Excelente habitación y servicio

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MI FAVORITO

By

April 20, 2017

club

DE LO MEJOR EN EL MUNDO!!!!! TODO ES EXCELENTE EN SUS INSTALACIONES Y PERSONAL QUE ATIENDE!!!!!!

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Good Stay

By

April 17, 2017

platinumelite

Room and hotel was clean and quiet. Staff was nice and enjoyable. Internet did not work in room, should have demanded to be relocated. Business center computers need to be tossed into the dumpster and replaced. Internet in Business center was terrible. Breakfast was ok, I usually only have coffee and juice.

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Great night

By

April 17, 2017

I had a relaxing night! I enjoyed my stay and had a great sleep.

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BUena estancia y atencion

By

April 17, 2017

platinumelite

Calida atencion y servicio de clients IHG , me agrado la actualizacion de habitacion proporcionada..

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nice and comfortable

By

April 13, 2017

platinumelite

Friendly, good service, comfortable bed and room. Nice staff. WiFi could have been faster

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Pillows

By

April 09, 2017

The pillows are always comfortable. The always use all of the pillows to sleep with because of the comfort. The staff was good and greeted me at the door. I stayed a week and everyday they greeted me with a smile. It really made my stay enjoyable.

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Awesome hotel staff

By

April 09, 2017

platinumelite

The hotel staff is what brings me back to the hotel. The price of the hotel is right, the accommodations are good, but the staff is incredible!

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Stay at Holiday Inn Pharr

By

April 08, 2017

club

Wonderful stay the staff was very nice and helpful. The hotel was clean and beds were comfortable. It was nice to pull up and see security patrolling the premises. It felt safe.

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