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Rated 4.7 out of 5 by 316 reviewers.
Rated 5.0 out of 5.0 by Front Desk Staff polite and efficient very friendly and smiling at all times August 28, 2015
Rated 5.0 out of 5.0 by Super clean with good breakfast choices Frequently stay here because it is super clean with good breakfast choices. Front desk service with Hana and others is always polite, efficient, and informative with local knowledge. As good, if not better, night's rest here than at nearby higher rated IHG brand properties. Looking forward to my next visit! August 27, 2015
Rated 5.0 out of 5.0 by Best hotel experience EVER!!! Top of the Line in every aspect! After the death of my husband, it was necessary for me to travel to the NY/NJ area to make arrangements and for his funeral. My daughter who lives locally suggested the Holiday Inn Express for convenience because of its location... she came beforehand and "checked it out" because we were going to be staying for an extended length of time. She found it to be just fine for our needs. Upon check-in, we were greeted immediately and our reservations were all in order. We had advised them earlier that others would be coming to attend the funeral and asked if it would be possible to have several rooms near mine. Those arrangements were perfect as well. All the rooms were very close by ours. The young man, David, at the front desk was absolutely the best at his position. He was aware of our saddened situation and was so accommodating with every need. The breakfasts and the evening "Pancake nights" were so delicious. There was a great selection of breakfast foods and always hot and well-supplied. The dining area was always clean and coffee hot and handy. The cookies in the lobby were an extra treat! Our room and the rooms of our friends were always clean, restocked with enough towels etc. and comfortable and quiet. (Great pillows!!) All the staff were courteous, pleasant and eager to assist us. Although our stay was certainly not for pleasure, everyone at the Holiday Inn Express Ramsey made us feel comfortable and welcome. I can't thank them enough! August 24, 2015
Rated 5.0 out of 5.0 by Staff was very friendly The staff was very friendly and comfortable to deal with very accomidating They where very helpful in helping us with questions we had. August 23, 2015
Rated 4.0 out of 5.0 by Great staf The staff were very polite and helpful, especially Hina at the front desk. August 20, 2015
Rated 4.0 out of 5.0 by King size bed Mattress was about due for a renewal, and pillows seemed to be flat. Not a big issue but worth noting. August 18, 2015
Rated 5.0 out of 5.0 by Great Staff We would like to commend your staff, especially front of the house David for excellent service and caring. The personal touch made all the difference for us. August 15, 2015
Rated 5.0 out of 5.0 by Courtsey of Staff We would share with you that we experienced the most delightul experience at the Holiday Inn in Ramsey. We worked with David at the front desk. David went above and beyond what we could have imagined on several occsasions. David is certainly a wonderful representative of Holiday Inns. David took care of all of our needs in so many ways. Also, Ken at night was very helpful and the breakfast person was very pleasant. We do not travel to NYC often but when we do we will continue staying at the Holiday Inn in Ramsey. August 11, 2015
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