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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4,6

based on 559 reviews
96%
Recommend This Property

Ratings Breakdown

559reviews

  • 5 Stars
    390
  • 4 Stars
    126
  • 3 Stars
    26
  • 2 Stars
    9
  • 1 Stars
    8

Outstanding

By

avril 26, 2017

club

Very welcoming staff, such a refreshing contrast to the Reno city ambiance. The place just felt homey anchor comfortable. I'll definitely take my family there again.

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Great service, central location

By

avril 25, 2017

club

Wonderful stay! Quality, comfortable room, attentive, helpful staff. Great breakfast and nice little extras, such as cookies in the lobby, printing available in business center, etc.

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Quiet, secure place to stay

By

avril 24, 2017

club

I enjoyed my stay here. The rooms were clean and comfortable. The staff was very friendly. As a woman traveling alone, I felt safe and secure.

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Bed

By

avril 23, 2017

Needed more firm mattress. Also, why is it always necessary to tuck in the covers? Since most people I speak with always undo them first thing? Isn't it possible to make a clean, appealing and hospitable environment without tucking in the covers?

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Outdated

By

avril 22, 2017

Old outdated decor... you're not going to see the new modern IHG here.

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Everything is great except the noisy neighbors

By

avril 21, 2017

club

I recommend staying here, but on the top floor. The guests above me made so much noise that it was hard to sleep.

Also, if you wear makeup, bring a lighted mirror. The room was dark.

Everything else was great.

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Great service and clean hotel

By

avril 21, 2017

club

Great service, friendly staff , clean hotel and good breakfast.

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Very satisfied!

By

avril 20, 2017

Our room was very clean and quiet.
Check-in was easy and friendly.
We were very impressed with the open, spacious dining area and the variety of food choices. The strawberry waffles were delicious!
This is one of the nicest properties we've stayed in.

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Great Stay!

By

avril 20, 2017

club

Roomy suites with walk in shower, fridge, microwave. Courtesy coffee in Lobby 24/7. We loved this place!

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I hated the AC/fan- but otherwise not bad at all

By

avril 20, 2017

Not a bad holiday inn express at all. Breakfast had good options, room was spacious and clean- strangely tall ceilings. The fan/AC was a cheap blower that turned on intermittently and really made falling asleep difficult. Otherwise pretty good.

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Reno

By

avril 18, 2017

Very clean rooms and very nice people
I always have a great experience when I stay at Holidsy Inn Express
Every Holiday Inn Express hotels that I have stayed in are very clean and and very pleasant to deal with

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Great staff

By

avril 15, 2017

club

Great staff. Clean rooms and great cookies. Frustrated that my comments. Need to exceed 50 characters.

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