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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 529 reviews
93%
Recommend This Property

Ratings Breakdown

529reviews

  • 5 Stars
    368
  • 4 Stars
    101
  • 3 Stars
    32
  • 2 Stars
    13
  • 1 Stars
    15

Comfortable room

By

May 23, 2017

I always enjoy Holiday Inn stays, and this was no exception. A clean, comfortable bed and a clean bathroom are essential when we are away from home, and the refrigerator and microwave are a big plus! The staff was helpful, and there was a nice selection of breakfast items.

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Most comfortable bed and delicious coffee!

By

May 21, 2017

We stay here when ever we need to use the Mayo Clinic. The shuttle service is always on time and the driver is very courteous.
The staff is polite and efficient and the rooms smell clean and are updated. If we ever need anything extra, they attempt to bring it asap to the door.
These folks are professionals and intend to keep it that way, if they send you a survey, fill it out, because what you say actually matters. We always stay at Holiday Inn Express Hotels, where ever we are in the U.S.A., because they are the best value overall.

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Enjoyable stay

By

May 21, 2017

platinumelite

I have stayed at this location a few times now and am impressed every time by the great staff. Having a lot of options for the breakfast is very nice.

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Exceptional value and comfort! Staff very helpful and friendly.

By

May 20, 2017

Exceptional value and comfort! Staff very helpful and friendly. This is the best place to stay in Rochester, MN. We always return here.

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Great hotel

By

May 17, 2017

This is a great place to stay. Great value, breakfast and rooms.

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Good hotel

By

May 15, 2017

Location awesome, room was ok bathroom was a little dirty stil. Hair in bed ( hoping it was housekeepers)

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Great service

By

May 15, 2017

club

We enjoyed our stay. The property is very well-kept

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Stay

By

May 09, 2017

I have been coming to Rochester, Minnesota from Michigan due to my illness for several years. I switched hotels a couple years ago because the staff has truly made this a home away from home. It can be long days at Mayo, but when you come back feeling your worse...they always seem to put a smile on your face. Much needed when your there alone. Thank you so much for all you do!!! I sometimes just wonder when I see the negative comments on here, because you really take life for granted when having to come out here for treatment. People complain about the mattresses...yes, I probably don't sleep as well as I do at home, but there not my sheets, my pillow, my everything!!! Your in a hotel, and this is by far one of the nicest you will find around here!! For the price!! Thank you again !!!!!

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A nice place to stay

By

May 08, 2017

Good walking distance to downtown, the Mayo Campus, St. Mary's Hospital, or Methodist Hospital. This Holiday Inn Express is a clean

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Beds in room

By

May 08, 2017

club

The mattresses have weak areas where people always
sit, so when you sleep, the back is not straight, can wake up with backache. We were in room 308. Your breakfast was great and under ground parking wonderful. However sometimes the room key on the overhead garage door would not work. The slot on the pole should be longer so
the card can slide up and down easier and not bend, which causes it not to open the garage door.

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Mayo Clinic

By

May 07, 2017

club

Rooms was spacious, Beth room was not what we requested. But did not complain. My cell phone reception was awful. But had shuttle,free parking, lower rate due to visit. Should consider putting a recliner in every room. EXCELLENT location.

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Stay here

By

May 06, 2017

club

Everything was excellent. Very accommodating. The manager on duty was awesome and deserves a promotion when one becomes available.

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