 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property
Overall Experience 4.8
98%
Recommend This Property
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Great staff, poor room condition.
ByDavid
May 29, 2017
Staff was great and very accommodating.
Room was in poor condition.
Headboard was ripped badly.
Carpet showing wear and aged.
Not at all what my expectations of a HIE should be.
Don't Stay Here If You Plan To Eat Breakfast
ByMark Megal
May 25, 2017
I stayed at a competitors hotel down the street from here in Mobile just the night before and the comparison was dramatic and vastly better at the other in only one area the breakfast food. The quality and variety was amazing down the road and it really put this chain to shame. Price per room a night was $4 more than HIE but boy was it worth it in the breakfast category. Other than that the stay was great had a good quiet nights sleep.
Great stay!!
ByWomen on the move
May 23, 2017
The room were clean, great hospitality, great food and comfortable bed! Easy access to the interstate!
Comfortable beds
Byjlchisolm
May 23, 2017
Beds were very comfortable,, guest services were pretty good
Great stay
ByFuzzy
May 20, 2017
Great bed, quite room. Poor view from window. This particular room should be discounted.
The suite was very spacious
Byjiisha@ymail.com
May 17, 2017
The suite I stayed in was very spacious.I actually loved the color scheme, the shower area was really nice.The lighting was perfect.
Comfortable bed!! Great service
ByFrogger
May 13, 2017
We love the mattress and clean rooms. Hot water, friendly service, hot breakfast. The staff is always helpful and pleasant
Convenient to cruise terminal and great service
ByCharles
May 12, 2017
Very nice and comfortable. We stayed the night before our planned cruise departure. Very friendly service and very convenient to cruise terminal, only about 15-20 minute drive to the terminal.
Spacious and comfortable bed
ByChris
May 08, 2017
We were very tired initially from our travels. To enter the room and see how spacious it was and the comfortable king size bed was rewarding. The cleanliness of the room was a plus as well. Our overall short stay was great.
Awesome hotel
ByPaco82
May 04, 2017
Enjoyed the stay. We will be back. Nice rooms great bed and clean.
Courteous staff and great service
ByAuntie
May 04, 2017
I have stayed at the Holiday Inn Express in Saraland twice and am well pleased with the staff, the breakfast, the comfortable bed, the cleanliness of my room, the overall look of the grounds and the fact that I feel safe at the hotel. Great customer service is shown by all the staff.
Traveling salesman
Bydlegend
May 02, 2017
One of the best Holiday Inn Express. I travel a lot and always return to those hotels that are the best. I have stayed at this hotel many times over the past 2 years.