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Rated 4.5 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Look no further. Great Place We stayed here 3 days for a relaxing trip to the Soo area. We had a spacious 2 room/2bath whirlpool suite (including kitchenette and living room area). We had such a great time. It was nice to wake up early and be able to go into the living area, while the hubby slept. The staff was great and very helpful (even had blankets for guests to take to the 4th of July fireworks - who does that?). The value of the room was fantastic. The view was cool. It was fun to look out the window to the International Bridge to Canada. Even though the hotel was full every night, you'd never know it. It was quiet and spotless. I really can't say enough about this gem in the UP. You really must try it. July 9, 2014
Rated 4.0 out of 5.0 by Air conditioning Overall, the Holiday Inn was a nice property, clean and decent breakfast. The issue was with the air conditioning in our room (222). It did not cook properly and make a loud clunk every 90 seconds (yes I counted). After the first night I reported to the front desk on out way out in the morning, and they said it would get fixed so no need to change rooms. We got back late Saturday night, and nothing had been done, so another sleepless night for me with the clunking noise. 830am Sunday morning a pounding on the door woke my husband up. It was maintenance to fix the air. We were checking out that morning, so too late for us, and why wouldn't they just wait until we left. July 9, 2014
Rated 5.0 out of 5.0 by Great breakfast and an excellent night's sleep My husband and I have been coming to Sault Ste Marie, MI for over 40 years because we have family in the area. Over the years, we have stayed with family but some of the time we stayed in a hotel and made it a bit of a vacation for us. We have probably stayed in most of the hotel properties in the Soo over those 40 years and after our recent stay at the Holiday Inn Express, we can finally say we have found the place we will stay again. In our search for a place to stay, we read reviews for most of the hotels in the Soo. This one sounded good, we had not stayed here before, so we thought: "Why not?" . From the moment we got off the expressway and just drove right to the hotel, we felt we just might have found a winner. The staff is so helpful and kind and the room was very spacious and extremely clean! We were on the top floor and our view was of the bridge and the Canadian Soo. . .absolutely lovely, especially at night. We had read about the delicious rolls and I must say, they were not overrated, they are GREAT! Breakfast was delicious, hot, and plentiful. We have found our hotel in Sault Ste Marie, MI. and we recommend it to all. July 8, 2014
Rated 5.0 out of 5.0 by Always a great place to stay Been staying here often over the years . Have yet to have a single issue l July 3, 2014
Rated 4.0 out of 5.0 by great service, very clean and comfortable Front desk staff, especially Amanda, was exceptionally friendly, kind and helpful. After spending several days in a very sub-standard hotel in St. Ignace, this place was such a breath of fresh air. The breakfast area was clean with ample seating and very well attended by staff. The rooms were properly appointed and very clean. I would definitely stay here again. In my opinion, it is one of the best Holiday inn Expresses in the chain. June 30, 2014
Rated 5.0 out of 5.0 by LSSU Orientation Visit Great place to stay when visiting LSSU as we did for our son's freshman orientation. Staff was very helpful/friendly. Room was very nice and we had a view of the river/Canada. Plenty of room for a fold-out bed which we added so that each of our 2 children had their own bed. 2 minute drive to campus - could have walked. June 30, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff. A very enjoyable stay at this hotel. Breakfast was very good and the attendant was right on top of keeping everything filled and clean. June 29, 2014
Rated 5.0 out of 5.0 by Great beding I have always enjoyed my stay at your hotel. I have constantly been impressed with the quality of your beds and pillows. Room decor is very nice and well keep. June 28, 2014
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