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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

3.9

based on 558 reviews
78%
Recommend This Property

Ratings Breakdown

558reviews

  • 5 Stars
    279
  • 4 Stars
    119
  • 3 Stars
    55
  • 2 Stars
    59
  • 1 Stars
    46

It's ok to go to another hotel

By

March 21, 2017

There was nothing special about this hotel. I am a rewards member and the reward would have been staying somewhere else. The room was straightened not cleaned meaning beer bottle tops by the fridge and the restroom toilet area was not clean.

A HUGE ISSUE was the staff knocking on the door at 9:00 am to clean the room because "I thought you were gone" Check out time is at 11:00!!! So much for a vacation

THERE WAS NOTHING REMARKABLE OR NOTHING THAT STOOD OUT ABOUT THIS HOTEL!!!

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Ok

By

March 20, 2017

The staff was amazing. The location was great but the room was poor for the value. I've been to the HIE in Frisco Tx and the room was much bigger and nicer.

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Go out for breakfast

By

March 17, 2017

platinumelite

What can I say. No cookies and breakfast terrible. I am no longer allowed to pick hotel after this one.

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Really enjoyed our stay. Wewill be back.

By

March 17, 2017

Hotel staff was great. Ron is definitely in charge of awesome. Our reservations were mixed up but he fixed everything.

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Staff was not courteous

By

March 15, 2017

club

I was checked into a room that was not clean and staff acted if was problem and did not act until I contacted management.

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Comfort and a great price

By

March 14, 2017

The staff was very nice and the rooms are clean. The bed was extremely comfortable. The breakfast was not the best and the waffle maker was broken.

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Good hotel for business travelers

By

March 13, 2017

club

I frequently use this hotel for work when travelling. It's clean, modern and the rooms sufficiently serve my needs. The staff at the front desk is friendly and professional, but they need to train the breakfast staff in some basic customer service practices. Overall a good hotel and would recommend to others.

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It was everything I expected

By

March 11, 2017

club

Clean, Comfortable, friendly and safe. Thanks! The remodel is going to be even better for this property. I look forward to having a reason to come back and stay there again!

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Leisure visit

By

March 11, 2017

Hotel was being renovated. Would have appreciated being told about it. We would of had the opportunity to pick another HIE

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A disappointing stay

By

March 09, 2017

platinumelite

I typically stay at HIEX properties when I travel for whatever reason and am a loyalty member. I have been happy with my stays at these properties. This was a disappointing experience, shabby room with leftover odors, reluctant office staff, poor breakfast for selection. I would not recommend this hotel nor will I stay here again.

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Savannah Holiday Inn Express Midtown

By

March 09, 2017

The room was not clean, sheets were not changed, the toilet area was dirty.

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Nice hotel

By

March 08, 2017

club

Nice, clean hotel with good beds and friendly staff.

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