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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 485 reviews
84%
Recommend This Property

Ratings Breakdown

485reviews

  • 5 Stars
    307
  • 4 Stars
    74
  • 3 Stars
    41
  • 2 Stars
    29
  • 1 Stars
    34

TERRIBLE NIGHT!! Toilet AND thermostat not properly working; poor mgmt

By

May 14, 2019

Check in was great! Nice guy. Got to our room.....toilet was running. Never stopped. We called front desk. Maintenance came and supposedly fixed it. Then it wouldn’t flush or would run for 15 minutes if it did flush. Maintenance came again after 10 pm. It actually worked after the second visit. Then the thermostat wasn’t working. Room would cool down to 71, then the heat would kick on.....even though we had the mode set on only cool. We called the front desk about the issue at 1 am and again at 4am when we woke up sweating. My 8 year old daughter was crying because she was so hot. We got no sleep! We cancelled our 2nd night reservation . The manager said he would discount our room $20 for the night because of the issues. Only $20 discount because it is a business. Really? Good luck staying in business!!!!

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