 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property
Overall Experience 4.7
97%
Recommend This Property
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Great staff
ByLrie
May 16, 2022
The staff are very friendly and welcoming. They are always cleaning and it was nice that they restocked towels in the pool area. We have stayed here several times.
old and needs updates
Bydissatisfied person
May 06, 2022
The staff are incredibly nice. However they are working out of a neglected building. The pool room has significant mold around windows and the ceiling, you can smell it when you walk in the building. The hottub has a ring of grime around it that you could simply wipe off with your finger.
Comfort
ByNiigatabob88
March 16, 2022
This is now my second stay at this hotel and each time I have been there I felt like I was at home.
Everything was just comfortable especially the people working the front desk. This is one of the best Hotels I have ever stayed in, and I have been traveling since 1982.
Keep up the fabulous work everyone.
Great customer service
Byjerry
March 09, 2022
All the staff was very helpful and friendly. Exercise room was bigger than expected. Comfortable bed and room was clean and updated. Breakfast was good with enough variety. Had an ice storm during the night which made walking outside tenuous at best. They did a good job of applying de-icer around the front of the buliding. Customer service was one of the best that I have experienced at all my stays at IHG facilities.
Cozy place to stay!
ByJuliea58
December 24, 2021
We went to the Big Rock Christmas light display. This place was so cozy and comfortable. It was even all decked out for Christmas. We would recommend this place to anyone visiting the area!!!!
Accommodations were great
ByLouu
December 16, 2021
Great accommodations overall but pull out couch is not a restful sleep. I suggest an added plush topper stored in closet.
Great stay
ByBarth
December 14, 2021
Definitely want to go back. Breakfast was amazing. Jackie was very accommodating. The snacks for purchase were a good price and nice selection.
Excellent staff and facility
ByLisa120R
December 13, 2021
All was very clean and everyone I spoke with was very helpful and friendly!
Awesome staff!
ByJim B
December 08, 2021
The staff at the St Croix Falls location set this hotel apart from other Holiday Inn hotels. From going out of their way to be helpful to being extremely courteous, I couldn’t not ask for more. I
Quiet and clean
ByHiker gal
December 01, 2021
Nice place and will stay again if in the area. Courteous front desk and cleaning person. Room and bathroom were very clean and linen was of nice quality.
Will stay here again
ByToujoursred
November 30, 2021
I enjoyed staying here. I wish the pool hadn't been closed during our Thanksgiving week visit. The breakfast wasn't as good as our visit back in July of this year. Water pressure in the shower was great, but the angle of the shower curtain rod made the curtain slide down. I never like to get a lot of water on the floor, but it was really unavoidable. One of the queen beds slopped down towards the middle which was a little uncomfortable sleeping with my daughter.
Front desk was the key to my stay, the accommodated me very nicely.
ByOld man
November 29, 2021
Like i said , front desk was the key to my stay, they accommodated me very well even though i was working nights,
7 pm till 7 am daily till job was finished ..