Rated 4.6 out of 5 by 44
Rated 5.0 out of 5.0 by TrackMom01 Extremely Clean and Comfortable
My daughter was competing in a track meet nearby. The HolidayInn Express was conveniently located to the venue with several restaurants with in walking distance. The entire hotel was clean and comfortable. The staff was helpful. This would be my first choice for accommodations if we return to the area.
July 2, 2014
Rated 5.0 out of 5.0 by D&PG Excellent in every way!! Highly recommended!
Our stay was a pleasant one from the minute we walked in until we left four nights later! The lady that checked us in was pleasant and very helpful and accommodating. We had reserved three nights but arrived one day earlier that expected. We asked if it was possible to get a room that we could stay in all four nights and not have to move. There wasn't one available comparable to the king room we had reserved but she made it possible or us to get a king suite all four nights which was even better than our request. The room was wonderful, comfortable and clean. Breakfast was also excellent and offered a great variety. Most impressive was the people...from reception, to maid service, to those preparing breakfast, to managers... very helpful and super friendly!! The kind of place we love to stay!!!
June 29, 2014
Rated 5.0 out of 5.0 by Suffolk mom Great Escape
Bryan and staff were awesome! They took us in while our hardwood floors were being installed.
We are housing wedding guests at this location in September.
June 28, 2014
Rated 5.0 out of 5.0 by Sandybill very hospitable staff and clean
I would stay here again. Truthfully I don't normally stay at any Holiday Inn Express, because of the cost. However it was just across the street from the hospital where my husband was recovering from surgery. So the convenience of the hotel being that close was nice. Then when I checked in there happened to be a special of some sort and so I got the room for less than I expected after all. Everyone was very professional and the whole hotel, or at least what I saw, was immaculate. My room was also very clean which of course is very important. So needless to say I didn't mind paying for an experience that was pleasant.
June 28, 2014
Rated 4.0 out of 5.0 by Lone Star 82 Suffolk
Modern location, HIE has certainly made the effort to make its image not simply a budget hotel but into a quality accommodation that guests can experience on a budget.
June 26, 2014
Rated 5.0 out of 5.0 by dj0414 great experience
My family and i had a wonderful stay at this hotel. We were visiting the area to visit a dying relative and they told us of the bereavement rate and were very helpful and friendly. The manager was very professional and very accommodating to our needs. The were booked solid so a couple of nights we had to move rooms and the were so kind as to hold our bags for us and move, them into the new roomwhen it was ready. I really can't say enough good things about the hotel and the staff .and would stay again without hesitation if the need arose again.
The only thing i was sad about was the kids couldn't swim because the pool was closed
June 23, 2014
Rated 5.0 out of 5.0 by Mare56 Nicest Holiday Inn Express I've ever experienced
The front desk hostess was pleasant and very helpful. Made some great restaurant recommendations for dinner. My room was clean, comfortable, quiet and appointed with wonderful amenities. I couldn't have had a better night's stay. It was perfect.
June 22, 2014
Rated 3.0 out of 5.0 by mclutz Clean rooms - No Pool!
We were very impressed with the cleanliness of the entire building! Staff was friendly and ready to help when needed. We were disappointed with the communication of the Pool not being open. This was supposed to be the highlight of the trip for our 2 young children and instead was a major diappointment. Food quality at the breakfast was good, but get there early because if it is slow the food sits on the line and begins to taste stale. Overall I felt it was a good hotel, just needs a few improvements to make it great.
June 18, 2014