 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.6
92%
Recommend This Property
|
Nice hotel and great location
BySouthpaw360
May 18, 2022
The location of the hotel was in the middle of everything we wanted to do. The hotel was clean and quiet. Staff was friendly and helpful.
The pool was great. There was a nice smoking area near the pool where you could smoke a cigar, enjoy a bourbon and relax.
The breakfast was lacking options. It was pretty much the same for our entire stay of 6 days. That being said it was edible. The coffee wasn’t good either. We went out for coffee every day. The food and coffee wasn’t a dealbreaker for this hotel. It could just be upgraded a bit.
Clean & convenient
ByAthlete12
March 24, 2022
Room was clean, comfortable, & well appointed. Staff was courteous & competent. Great stay!
Great service
ByAlmalina
January 22, 2022
Everything was great just wished the juice machine was working and you had all breakfast items out other than that amazing staff
Highly disappointed in cleanliness of room.
ByAmandaD111
January 22, 2022
I've stayed at countless HIEs and this is the first time I've had a complaint. The floor had highly visible bits of paper like confetti everywhere. My son found a lifesaver gummy somewhere in the room (not sure where since I discovered it once he already had it IN HIS MOUTH!) There were two dead beetles on the floor in plain sight. A bobby pin on the desk. A plastic piece of some sort in the sheets. An old french fry by the sofa. Bathroom seemed clean but by how disgusting the room was I'm not confident in that assessment. Deadbolt wouldn't work. When my husband went to get towels he told all of this to the front desk (who was very polite) she said a manager would contact us in the AM, which did not happen. One bad encounter won't keep me from using HIE again but this stay was disappointing. Location, breakfast, staff and cleanliness of the rest of the hotel was great.
Excellent room and service
ByLaura
December 15, 2021
I’ll definitely stay again
Relaxing, comfortable and good coffee
Great room and bed
ByKimb
December 12, 2021
The room was amazing. Clean and one of the best beds ever!
Front desk staff was so friendly and helpful.
Another Great Stay
ByFrequent KL Visitor
December 12, 2021
This was our second stay at his location and the staff are friendly, room clean, and good breakfast.
Clean and comfy
BySandra
December 09, 2021
Great hotel close to everything and very clean. We loved the breakfast and pool was very nice.
Soccer werkend
ByLdrn90
December 08, 2021
Overall stay was good, indoor pool was cold so kids didn’t want to swim. Decent breakfast options. Staff was very friendly, hotel was clean.
Room was never cleaned
ByMlc931
December 06, 2021
Staff was nice but never seen a cleaning lady. Overall experience was just okay.
Great value
ByNkramer
December 04, 2021
Friendly service. My room was a double queen, good size. Had a microwave, mini fridge and coffee maker. Very comfortable bed and lines. Clean. Would definitely stay again. Relatively quiet.
Dallas Texas
ByHappy Traveler 216
December 03, 2021
I've stayed at many holiday inn hotels and I am pleased 9/10 times
I enjoyed this experience and the staff was great