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Rated 4.3 out of 5 by 164 reviewers.
Rated 2.0 out of 5.0 by Poor room quality and less than impressive staff I have stayed at various HI express locations and this was a very unusual unsatisfactory experience. The room I was initially assigned the heater was stuck on causing the room to be 90 degrees. I asked the front desk staff and they explained how to change it to AC. I changed it to AC and left it set at 40* to get the room to cool off. When I returned after work that day the room was still 40* when I asked the front desk staff again she seemed extremely disinterested and almost annoyed about my complaint. she said she had no rooms and the serviceman was gone for the day but she would call him. 3 hours later she called my room and told me he would not be coming in. She insisted there were no other rooms and after 20 minutes of debating decided to put me in the suite. I have never had a hotel staff be so off put by a logical request. Most people cant sleep comfortably in a 90* room. The rooms were slightly outdated compared to other HI express locations I have been to. I stayed here with a team and therefore did not have the option to shop hotels but this location was significantly more expensive than others in the area especially for weeknights in an off season. Lastly the last nights we stayed at the hotels we noticed the ceiling tiles were all ripped out and there were men spraying chemicals with sprayers in the hallways. They would not tell me what was in the chemicals. This was alarming as the entire night I spent wondering if I was going t be mauled by bed bugs. Not my favorite HI express stay or location. I travel to Wenatchee to work with clients multiple times a year and do not plan to stay at this location again. February 24, 2015
Rated 5.0 out of 5.0 by We always enjoy Holiday Inn! Nice room. Great housekeeping! The kids loved the pool. February 19, 2015
Rated 4.0 out of 5.0 by good location for hockey rink decent place for the money- the HVAC on the east side of the building is sketchy at best February 19, 2015
Rated 5.0 out of 5.0 by Outstanding stay I have stayed at this hotel several times during the last two years and every time it has been a great experience. Staff is very friendly, rooms are very clean. I will recommend this hotel. February 17, 2015
Rated 5.0 out of 5.0 by Clean, comfortable and convenient - dog friendly too! We had a great quick stay at this hotel. Our yellow lab traveled with us and it worked out great. We also found Badger Dog Park just a short distance down the street and got a two day pass to let him play at the dog park for just 5 bucks. Great Visit! February 16, 2015
Rated 1.0 out of 5.0 by Never again 1 hour late on the wakeup call, vanity sink wont drain, breakfast attendant rude. February 12, 2015
Rated 5.0 out of 5.0 Excellent hotel and friendly helpful staff. Apart from a morning fire alarm everything was perfect. February 10, 2015
Rated 5.0 out of 5.0 by Best in Wenatchee Passing through or there on business this is the place to stay February 10, 2015
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