 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4,5
93%
Recommend This Property
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Clean and Friendly
ByGregoryh2os
settembre 27, 2016
This property is very clean and has extremely friendly staff. I have been staying here frequently for the past year and the staff is some of the best I have had the joy of being with. I would recommend this Holiday Inn Express to anyone. :)
Love Long Branch
Bydube921
settembre 27, 2016
Overall, good stay and location, reasonable rates and very good staff service...
Rooms comfy, clean and quite except air conditioning units need updating and/or replacement, somewhat noisy and not very efficient...
Great Stay for the Buck!
Bygirlygirltee
settembre 22, 2016
I love this hotel! It's my "go to" hotel whenever visiting the area. It's about 2 hours from NYC, a few minutes from the northern part of the Jersey Shore and conveniently located near shopping areas. The staff are courteous and attentive. Overall, the hotel is clean. It could use a few updates, but for the price, it's reasonable.
High School Reunion
Bydottie the cat
settembre 22, 2016
My first trip back to my home town in several years. The Holiday Inn Express is located near to where I used to live when I was in high school. Room was nice and well equipped. The wireless internet worked very well, speed was more than adequate (unlike many hotels with glacially slow internet). Security was good, the outside back entrance required use of the room key to enter, the parking lot was well lighted.
Clean Comfortable Rooms, Great Service
ByJanem29
settembre 21, 2016
The staff were friendly and accommodating, parking was easy and the room was clean and comfortable. Finding the driveway entrance to the hotel was difficult and the in-room coffee was not good, but other than that it was a completely pleasant stay. I would recommend this Holiday Inn Express and will stay here again on future visits to the area.
bugs in the corner
Bybeachbum1155
settembre 21, 2016
The room (401) had bugs in cobwebs in every corner and along the perimeter of the ceiling. The sink in the bathroom was clogged. There were also dead mosquitoes on top of the AC unit. The AC unit kept turning off and on whenever it wanted. When I complained to the front desk they did want to come and "clean" the bugs but I was getting ready for a wedding and didn't have time to wait and I didn't want anyone in my room after I left. The room should have been cleaned BEFORE I arrived. Honestly the room was probably never thoroughly cleaned EVER.
Miserable cafe worker
ByCAS 0054
settembre 19, 2016
Everything was great except for the café worker who just made you feel so uncomfortable. She has made this feeling last couple years we have been there. I reported this to the young girl at the main desk. And she said,"she knows".
Friendly staff and convenient location
ByAJW2016
settembre 19, 2016
The hotel was close to where I needed to be, easy to get to and the desk staff was friendly and helpful. Breakfast options were many and varied. All in all, a good stay and will stay again, if needed.
Totally Enjoyed our Stay
ByCharmSchoolGrad
settembre 16, 2016
Holiday Inn Express® and Suites West Long Branch - Eatontown was one of the best stays we've had in our travels. They offered King suites and we decided to try one. Amazing! Spacious and nicely furnished. The staff was great and we even had the chance to meet the General Manager...she couldn't have been nicer or more helpful. We totally enjoyed our stay!
What you'd expect from Holiday Inn
ByFitlastic
settembre 15, 2016
Let's just say, I've returned here for a second time.
So just What you'd expect from Holiday Inn
Friendly staff, accommodations has room for improvements
ByOmegaman2k
settembre 15, 2016
Front Desk, Housing and breakfast service were all friendly and helpful. I'm very happy with the service all around.
The corridor and room was clean and smelled fresh. The room is somewhat out dated.
My personal dislikes is the HVAC blows across the beds rather than circulates indirectly in the room and there was no USB charging ports.
What I liked was having the safe in the room, a working small fridge, the cleanliness and HBO access.
There is sufficient parking but would have been a better experience to have a rear exit to parking connected with the lobby.
This is a typical HI Express
BySarge137
settembre 13, 2016
Nice staff, comfortable room, You'll find similar breakfast choices you typically get at other HI Express hotels. The pool and fitness center looked OK, but we there for only one night so didn't use them.