 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
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Normally a good stay
ByCoolfish
August 17, 2018
I visit this hotel each year and normally the rooms are just fine but this year the first room wasn't, the bed was so uncomfortable I felt like I was sleeping in a hole with springs and could not get comfortable any place in the bed, the bathtub had mold or black substance in the grout, the walls were dirty and patches of paint, I found what looked like prescription pills on the floors, spider webs and dust. Generally not the best condition. I did let the manager know and she compensated me with points. The second room was more like it should have been. I will stay here again because I love the brand and feel this hotel will get up to speed on their cleaning and improve their beds.