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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 1377 reviews
91%
Recommend This Property

Ratings Breakdown

1377reviews

  • 5 Stars
    982
  • 4 Stars
    248
  • 3 Stars
    66
  • 2 Stars
    46
  • 1 Stars
    35

Lovely location but property run down

By

September 02, 2018

club

The rooms have a great view of the beach and ocean. The exterior hallways, floors, corridor walls, elevators and railings are dirty, it looks like they have not been cleaned in years. The first room I was given was next to a very loud group who screamed, shouted and played loud music from their balcony most of the night and the next morning. Security asked them to be a bit more quiet but it didn't work. I understand people want to enjoy their vacation how they wish, but after a few hours there should be some acknowledgement of other guests. I was finally moved to another room. The breakfast is not included and was expensive and badly cooked, it became clear why so few people were eating there. Once moved to a different room I greatly enjoyed the view from the balcony. Overall, I would not go back to the property again due to the dirty and unkempt exterior and overpriced and badly cooked food. There are several other hotels with equally nice beach front locations.

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