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Hotel Indigo Atlanta Airport - College Park

1776 Harvard Avenue| College Park Georgia | 30337| United States| 1-404-7678881| Email Hotel
1-404-25458621-404-7678881
Hotel Review
Guest Reviews
Hotel Indigo Atlanta Airport - College Park

Hotel Indigo Atlanta Airport - College Park

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 1663 reviews
85%
Recommend This Property

Ratings Breakdown

1663reviews

  • 5 Stars
    1059
  • 4 Stars
    306
  • 3 Stars
    129
  • 2 Stars
    95
  • 1 Stars
    74

Super staff

By

January 01, 2020

club

I was surprised at how elegant the hotel was, but what really struck me was how nice all the staff was. Everyone we encountered was friendly and helpful. It was great.

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So Disappointed!

By

December 31, 2019

This was my first stay at Hotel Indigo - College Park. My wife and I chose to stay there the night before an early flight, so that we wouldn't have to fight Atlanta traffic.

I will never stay at the Hotel Indigo - College Park again.

I am a friendly person, and I appreciate when the people I interact with make the effort to be nice and cordial. Both the night we arrived and the next morning when we left, the front desk staff was unfriendly and disinterested.

I was told when checking in that breakfast started at 6:30 AM. This was important, because we had to leave the hotel at 7:00 to go to the airport. The next morning at 6:30, the breakfast room had all the lights turned off and no staff present. I asked the front desk person about it, and he told me breakfast would start at 7:00. When I explained to him that I had prepaid for breakfast after being told it would start at 6:30, he just stared at me. No explanation, no apology.

Five minutes later at 6:35, the breakfast room opened and the breakfast room staff was wonderfully friendly and helpful.

10 days later, we flew back home and rushed to get to the shuttle pickup location on the airport grounds. We had been told shuttle service from the airport back to the hotel had airport pickup on the quarter hour and 3/4 hour. We showed up at 3:45 after my flight. No shuttle. At 4:15, no shuttle. I called the hotel and was told "they had just had a staff change, and the shuttle would be 10 - 15 minutes late. It finally showed up at 4:37. Yes, I checked my watch. We had waited nearly an hour.

The room itself was great - comfortable and relatively quiet. I just could not possibly recommend the Hotel Indigo - College Park, though, based on my experience.

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Quick overnight stay

By

December 31, 2019

platinumelite

Good place to stay clean and good service provided from check in and check out

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Could be Cleaner...

By

December 30, 2019

The front desk staff was amazing! The young lady that checked us in was very friendly and professional. We had 2 rooms and one was decent but the other almost seemed like it had not been cleaned.

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Holiday Travel

By

December 29, 2019

Me and my wife stayed here while traveling for the holidays. Since we had to wait to check in, the front desk staff was very generous and waived the parking fee. The room was very spacious and clean. It’s always lovely when you find such a great hotel.

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Quiet rooms and comfortable bed.

By

December 28, 2019

club

Everything great from check in to check out. The bed blankets were weighted which is odd for me.

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Comfortable bed

By

December 27, 2019

I travel a lot with my job and this is one of the nicest places that I have stayed. The price was excellent and the room was amazing.

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Best kept secret at the Atlanta airport

By

December 27, 2019

Always comforting and friendly. Easy to work and the bar is nice.

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Great stay

By

December 24, 2019

Close to the airport easy access. Clean room, comfortable bed good value!

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Clean and spacious

By

December 18, 2019

club

Really clean and spacious hotel to lay your head rather for a short period of time or extended stay. Breakfast lacks options and is overpriced but overall the Hotel Indigo is definitely a 5 star hotel at a good price.

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miss

By

December 18, 2019

Great place to stay. Clean room, comfy bed and breakfast was very good. The Bartenders and staff were very nice.

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World Traveler rates this as top five Worst hotels

By

December 18, 2019

platinumelite

The disgusting scent of body odor as I entered the lobby warned me this was a sub-par hotel, but it was very late and I tried to ignore the smell. The room looked OK at first, but disappoints came rapidly. The TV remote On/Off worked, but the Channel Selector did not.
The bed linens had seven separate yellow stains.
The wall next to the bed-stand had several gouges of various depths.
At check out, I informed the person at reception, and showed him photos of the stains and gouges, but was not offered any compensation.
Worst of all, I sent two messages to IHG Customer Service, but IHS Customer Service never responded!!!!! I am a Platinum Member.

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