Holiday inn express London - Greenwich

great for concerts!!

Byashlee

tháng 7 16, 2025

the hotel as a whole was just amazing, the staff was very friendly especially the woman at the front desk. the room as a whole was comfortable and easy for us to get out of. me and my partner would definitely come back again for any future concerts we will be going to in the future

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BởiCharley

tháng 7 14, 2025

Booked this stay as a little getaway with my partner, hotel was lovely and clean and the receptionist who checked me in was lovely!

Would definitely stay again!

The worst hotel experience in my life, ever.

ByDoddy

tháng 7 12, 2025

Ever single aspect of this hotel is an absolute disgrace.
Let’s start with the staff, who are grumpy, unwelcoming, inattentive, inhospitable, untrained, and clearly not equipped to be employed in a hotel.
The food is virtually inedible, of a very poor quality, using the cheapest ingredients, and
grossly overpriced.
However, the worst aspect of this so called hotel, is the absolute disgusting condition of the bedrooms.
To be specific, we stayed in Room 316.
The carpets are stained with vomit, urine, and semen.
The severely soiled mattresses are stained with substantial quantities of excrement and urine, which appear to have been there for some time.
Against this background, the cost of this one night stay at £182 is a TOTAL UNJUSTIFIABLE RIP-OFF.

Everything you need for a hotel stay

ByLizzy

tháng 7 11, 2025

Lovely Hotel, the reception staff were very friendly and welcoming, the rooms were a good size, the window could be opened which was a bonus for me as I like fresh air. The beds were comfortable with a choice of pillows, everything was super clean. The breakfast was good with a choice of hot or cold food, parking was easy on the hotel premises.

Disliked · There were 2 lifts and 1 was out of order which put a strain on everyone using the one lift.

Close to 02 arena

ByBevc28

tháng 7 03, 2025

Easy access to the 02 arena, approximately a 1 mile walk. Hotel was clean and tidy, check in and out very easy. Breakfast had a good selection and the beds were very comfortable. The air-conditioning did not work in our room, a fan had been provided so I guess it's been broken for a while. Only stayed one night, so we made do with a window open and fan on.

Dilapidated Hotel - Excellent Staff - Worst Coffee

ByIke Ick Ichael Iguel

tháng 7 02, 2025

The staff were all wonderful. They were polite, helpful and generally trying hard. However, The physical infrastructure of the hotel was dilapidated. Stuff falling apart everywhere--I included pictures. For example' Holes and tears in the curtain. The TV was messed up in our room. It would turn on and off. There was no AC in our room though they had at least put a fan inside. The AC on the entire 7th floor wasn't working. They setup a fan in the hallway to at least move air around. Mind you, this was the middle of the June 2025 heatwave in the UK.

The breakfast was included but quite awful. Probably the worst coffee I've ever had at a holiday inn breakfast and the worst breakfast I've ever had there as well. When I tried to order a coffee from the coffee machine behind the bar that had an actual coffee bean grinder built-in, I was told the machine wasn't working. Finally, the day of check out the cold water stopped working--during the June 2025 heatwave across the UK--leaving just scorching hot water!

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ByOld-Sea-Dog of Haddenham

tháng 7 01, 2025

IHG

I was very disappointed with our stay at the Holiday Inn Express in Greenwich.
The visit started well with efficient check in and very helpful Reception staff who carried our bags to our room for us. The room, 607, was stifling hot and turning on the air conditioning made no difference. Reception staff provided a fan, and then a second fan, and although these provided some air movement, they did not cool the room down. We were told that someone would look at our air conditioning the following day, but learned subsequently that there was an ongoing problem with air conditioning on the upper floors, as evidenced by the large fan opposite the lift on floor 6.
Neither my wife nor I slept well and after two nights my wife was very tired and unwell.
Our experience does not sit well with the IHG commitment of providing well maintained rooms that meet IHG standards.
I feel that the cost of our stay was a pot of pension money that was not well spent and I shall be very wary of booking another IHG hotel in future.

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ByBebel

tháng 7 01, 2025

Worst Holiday Inn I’ve ever stayed. Nothing worked! The room was extremely hot as the AC didn’t work. Breakfast was horrendous. The coffee was undrinkable and they served eggs made from powder. Shocking difference from other Holiday Inns I’ve stayed. What saved the experience was the staff.

Broken air conditioning, poor breakfast no variet

Theodấu vết

tháng 6 29, 2025

I bought this months ago, requested Top Floor, end corridor, Did Not get requested room upon arrival.
Air Conditioning was "Broken" absolutely terrible sweltering conditions in our room, did Not state this on website when we booked & paid nearly £200! No discount for it being Broken either, so extremely bad.
Breakfast was worst I've had at holiday inn, poor variety, very poor & the staff were standing there staring waiting for u to basically finish so they could clear the tables! It felt really uncomfortable.
Have stayed here b4 but everything was working & it was an extremely pleasant stay on that occasion but Not this time. Would consider booking alternative accommodation maybe next time which would be a shame.

Very basic, don't bother with the breakfast

ByJazzyJeff

tháng 6 27, 2025

Air con was very noisy, breakfast was poor, what was on offer was over done and not a great verity of choices, the only good things are the staff was friendly and the bed was comfortable. As for it being 3 stars not the best holiday inn express I have stayed at. Shame to be honest.

ByTrotski

tháng 6 27, 2025

Great hotel location for the O2, friendly & helpful staff shame about the air con in the room, virtually non existent.

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BởiZoe77

tháng 6 26, 2025

All the staff were friendly, polite and very helpful, not something that you always encounter nowadays.
My room way very clean and comfortable, its was in easy walking distance to the o2 arena.
Breakfast was nice.
I would stay there again and would definitely recommend to others
I would definitely stay there again.